Responsive communicationCompetitive ratesFast processingProfessional staffGreat experienceHelpful throughout processGuidance in processSmooth closingEasy to reachQuick responses
About this business
THINK Mortgage, Inc. was established to lead the mortgage industry. Customer satisfaction is our critical focus. We place the needs of our clients first. We wish to carefully guide you through the home loan process to choose the right mortgage for your circumstances. After choosing the best loan for you, our team will work on your behalf to reach your homeownership aspiration.
At THINK Mortgage Inc., we wish to be your client for life. When you need another loan for your home, we want to be the first lender you contact. Our company strives to go the extra mile to make sure you feel comfortable referring us to friends and family for their mortgage financing needs.
Apply online now to benefit from our decades of residential lending experience. You will notice the professionalism and attention we give to each customer.
Reviews Summary
Think Mortgage is overwhelmingly recommended by its customers. Repeatedly praised for his outstanding service, Ken is the most frequently mentioned person in the reviews. Communication was a key factor, according to countless customers, as Ken was always available to answer questions and guided them through the loan process. Consistency also emerged as a pattern, with customers stating that Ken met their expectations during the process, allowing them to trust Think Mortgage completely. Part of the credit is also due to the committed customer service experts, Liz, Ken's partner, Adam, and Mike, who worked hard to ensure that the experience was smooth and positive for all clients. Ease of use was another thing that was mentioned frequently. Numerous individuals mentioned that the process was fast, with loans closing in as little as two weeks. Some also referenced how little effort they had to put into document submission and how flawless the process was. However, despite the above-average completion time, the rates were not only the greatest, but also the lowest. Refinancing with Think was a delight for many people because it saved them money and lowered their interest rates. Clients concluded by declaring that they would use Think Mortgage for all their home loan financing needs.
Frequently asked questions
7 questions
What do THINK Mortgage clients say about the service and responsiveness?
Clients frequently praise the team's responsiveness and support throughout the mortgage process. Reviewers highlighted how staff like Ken and Adam were always available to answer questions, ensuring a smooth experience from start to finish.
Does THINK Mortgage offer cash-out refinance options, and how do customers feel about them?
Yes, THINK Mortgage provides cash-out refinance services. Many clients have reported satisfaction with their rates and the overall process, noting that the team guided them effectively through each step, making it a stress-free experience.
Can I get a home purchase loan through THINK Mortgage, and what has been the customer experience?
Yes, they offer home purchase loans. Customers have reported positive experiences, emphasizing the team's professionalism and ability to simplify the loan process, making them feel secure and informed throughout.
How does THINK Mortgage handle commercial loans, and what do clients say about their expertise?
THINK Mortgage provides commercial loans, including short-term financing and bridge loans. Clients have expressed gratitude for the team's expertise in handling complex transactions, often achieving results where other lenders could not.
What types of refinancing does THINK Mortgage specialize in?
They specialize in rate and term refinancing as well as cash-out refinancing. Reviewers have noted their competitive rates and efficient processing times, often completing refinances in less than three weeks.
Who leads the team at THINK Mortgage, and what do clients say about their support?
The team includes experienced professionals like Ken and Adam, who are frequently mentioned in reviews for their exceptional support and guidance throughout the mortgage process, making clients feel comfortable and informed.
Where is THINK Mortgage located?
5455 Wilshire Blvd #2120, Los Angeles, CA 90036, USA
Location & directions
Los Angeles, California
THINK Mortgage
Mortgage Broker
Address
5455 Wilshire Blvd #2120, Los Angeles, CA 90036, USA