What Our Customers Are Saying
1. Great service!!!
2. Danielle was very helpful and professional with us.
3. I had a great experience getting a storage unit here. Arthur was helpful in finding me a unit and showing me everything I needed to know. I recommend coming here for your storage needs!
4. Great storage facility! Clean, secure, nice access hours. Great prices too! Special thanks to Arthur for helping me out with smooth transition from larger to smaller unit and quick and easy going move out process!
5. Arthur is amazing, worked with my budget and super helpful -rockstar!
6. Danielle was very helpful, informative, and fast.
7. Arthur was super helpful in getting us the unit we needed, he explained the process clearly and made it super easy! Would recommend this storage unit :)
8. Danielle is awesome love her
9. Had a great experience signing up on a new unit. Danielle was so helpful! She explained everything in detail, showed us the units in person and got us signed up on the spot.
10. Danielle She helped us a lot, very friendly and polite, thank you, clean Storage
11. Danielle help me out really nice
12. Fantastic experience - facility is clean and easy to access with a great team on site: professional, courteous and kind. Danielle and Arthur both helped me navigate moving items into my units as well as closing them out once I was done.
13. Fantastic experience - facility is clean and easy to access with a great team on site: professional, courteous and kind. Danielle and Arthur both helped me navigate moving items into my units as well as closing them out once I was done.
14. Good service. no problem. 5 stars
15. Arthur the Property Manager is an amazing experienced, efficient, patient, professional and knowledgeable on answering my concerns and questions. Also, he is friendly, helpful and nice and mainly respectful!! The storage is cleaned and freshly opened as he told me 3 years now!! I wish you continue business grow more and more every day and year that is here!!
Frequently asked questions
7 questions
What do US Storage Centers clients say about the staff and service?
Clients frequently praise the helpfulness and professionalism of staff members like Danielle and Arthur. Reviewers highlight their friendliness, efficiency, and ability to assist with unit transitions and inquiries, contributing to a positive overall experience.
What types of storage units does US Storage Centers provide?
They offer a variety of storage options, including Small Storage Units, Medium Storage Units, and Large Storage Units. This allows customers to choose the best size for their needs.
Does US Storage Centers offer online payment support?
Yes, they provide Online Payment Support, which includes Payment Processing Help, Account Setup Assistance, and Billing Inquiry Support, ensuring a smooth payment experience for customers.
Can I take a tour of the storage facility?
Yes, US Storage Centers offers Facility Tours, including Personalized Tours, Group Tours, and Virtual Tours, allowing potential customers to explore the facility before making a decision.
How does US Storage Centers handle customer service inquiries?
They provide comprehensive Customer Service, including Unit Transition Assistance, General Inquiry Resolution, and Feedback and Complaints Handling, ensuring that customer needs are addressed effectively.
What do customers say about the cleanliness and security of the facility?
Multiple reviewers commend the facility for being clean and secure, emphasizing that it provides a nice environment for storing their belongings, which adds to their overall satisfaction.