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Shift

103 reviews

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85 Auto Center Dr, Pomona, CA 91766, USA Get Directions

used car dealer Best Used Car Dealers in United States Best Used Car Dealers in California

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3.4

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Service	Sub Service	Average Price Range (USD)
Car Purchase	Used Car Purchase	$15,000 - $25,000 Call to Book
	New Car Purchase	$25,000 - $50,000 Call to Book
	Financing Options	$0 - $500 Call to Book
Car Selling	Instant Online Quote	$0 Call to Book
	In-Person Vehicle Inspection	$0 Call to Book
	Paperwork Assistance	$0 Call to Book
Warranties	Extended Warranty Plans	$5,000 - $7,000 Call to Book
	Mechanical Breakdown Protection	$700 - $1,500 Call to Book
	Service Plans	$300 - $800 Call to Book
Registration and Title Services	Title Registration	$30 - $50 Call to Book
	License Plate Issuance	$20 - $50 Call to Book
	Temporary Registration	$10 - $20 Call to Book
Car Inspections	Pre-sale Inspection	$100 - $200 Call to Book
	Post-sale Inspection	$100 - $200 Call to Book
	Mechanical Inspections	$75 - $150 Call to Book

ABOUT Services Excellence Summary

Shift puts you in the driver's seat of any car you want, and makes the experience enjoyable. You can buy in person or online. Whether you want a test drive at one of our Shift locations or have thousands of vehicles shipped to your doorstep, we've made it simple to select your next car. All of our cars have passed a 150-point review and come with a seven-day guarantee. Taxes, registration fees, shift service fees, vehicle protection plans-initiated by you-are not included in list prices.

SUMMARY Reviews Summary

Shift Auto Sales and CarLotz have rave reviews for both car buyers and sellers. Their experience highlights completely different elements of customer service and dealership practices. Some customers lauded the exceptional efficiency and sincerity of individuals like Tim, Pablo, Daniel, and Peter Flores. Most of these sales team employees were appreciated for their non-pushy, patient demeanor and dedication to informing and advising clients. As one review aptly put it, customers felt in control of the process, stress-free, and welcoming. Customers also delighted in the relatively short processing time, noting that they received fair deals. The experiences’ transparency is exemplary, and various clients praised the lengthy employee commitment to making the clients understand the process. Similarly, people who sold their cars with CarLotz received satisfactory deals, noting that they paid less for better services than CarMax. There is negative feedback on the websites of these companies, but the two most common types of criticism are lack of feedback and unmet expectations of the company's quoted prices. Regardless, the majority of reviews show a satisfied customer base that praises Shift Auto Sales and CarLotz and recommends them to others.