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  1. US
  2. CA
  3. Sacramento
O'Reilly Auto Parts

O'Reilly Auto Parts

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3499 Northgate Blvd, Sacramento, CA 95834, USA Get Directions
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ABOUT   Services Excellence Summary

O'Reilly Auto Parts store #3097 in Sacramento is situated at the crossroads of Northgate Boulevard and San Juan Road, opposite A Taste of the Orient. Our store stocks the parts and tools you need. Our store Services at O'Reilly Auto Parts in Sacramento include battery testing, wiper blade and bulb installation for free and brake rotor resurfacing. Our location also makes specialty hydraulic hoses to repair machinery. Our tool rental service is free (refundable deposit is required) if you need a new tool. Come to our store to discover more about Store #3097 and the services it provides. You can ask a Parts Professional for assistance. We can help you locate the components you need for your car, be it an alternator or a torque wrench. O'Reilly Auto Parts, with over 6,000 locations across the country, helps you and saves you money. O'Reilly Auto Parts in your neighborhood store number 3097 can assist you in saving money and completing the task. To save even more, check out our current ad and use our rebates and coupons.

 

SUMMARY   Reviews Summary

When it comes to customer service, O'Reilly Auto Parts always delivers. The staff go above and beyond. Shoppers commented on the many helpful and knowledgeable staff, constantly praising their infamous courtesy and for providing in-depth advice on purchases. Reviewers often noted how the staff would recommend the right tools and explain technical product information on the go. Shoppers' immediate reactions to the store include calling it a paradise, a kid's dream, and that they would never shop anywhere else because this store is their only default store. Busy shoppers love the synergy between in-store pick-up and phone number-stored receipts that eliminates the regular inconvenience of keeping and tracking paper copies. Some happy times in the service bay have also been noted where staff immediately helped with bulb issues and even offered free installation. O'Reilly's customer service is rated as excellent.

 

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Pros & Cons

PROS
very helpful (6)
great customer s ... (6)
good prices (2)
very knowledgeab ... (2)
friendly staff (2)
helpful staff (2)
very friendly (1)
service was grea ... (1)
very helpful (1)
great staff (1)
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Cons
rude (2)
expensive (1)
overpriced (1)
unprofessional (1)
O'Reilly Auto Parts Reviews: 101. Average Rating: 4.2
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