×

Review Keywords Analysis

  1. US
  2. CA
  3. San Diego
REI

REI

Visit Website
Open  10:00 AM-9:00 PM now
5556 Copley Dr, San Diego, CA 92111, USA Get Directions
social-share-icon Social:
4.3
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

At REI, we know the outdoors are your place to be. We're on a mission to inspire you to love nature and sports. We've embraced the power of Nature since 1938. The best equipment and garments are here for you. Enjoy our excursions or give them to others. Share your tales that inspire others. REI does not possess us. Their goods are investments in nature preservation. All are welcome, whether you're a rookie or a seasoned athlete. At REI Santa Monica, located one block from the 3rd Street Promenade, we provide outdoor enthusiasts with a wide selection of gear and apparel. Santa Monica Bike Shop offers a range of services to keep you cycling on roads and trails all year. Get ready to hit the slopes with our ski and snowboarding service. We'll outfit you for your next adventure.

 

SUMMARY   Reviews Summary

REVIEW SNAPSHOT: Most customers are happy with the quality of the equipment they purchase from this REI store. They credit the crew for being helpful and steering them towards the right product. In particular, their staff members are knowledgeable and approachable. A majority of the reviewers appreciate the fact that they save money for two reasons: first, the company is having a sale, and second, they enrolled in a membership program. Those who have problems, such as receiving defective merchandise, have their issues resolved quickly. But not all feedback is positive: Some people have reservations about the hefty price tag. It is worth noting; however, that many reviewers say the cost usually matches the quality. And for customers comparing the REI experience to the classist experience, they say shopping there is first-class and the gear on display is first-class. Many potential customers may walk out empty-handed or opt for essentials, given the pricing. But the REI shopping experience is still unique. It is easy to recommend for anyone.

 

cancel
cancel
John Doe left a 5 star review
★★★★★
On Google
Just now
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
very helpful (3)
staff is friendl ... (2)
helpful staff (2)
knowledgeable st ... (2)
friendly and kno ... (2)
very helpful (1)
great customer s ... (1)
good selection (1)
good experience (1)
very friendly (1)
Load more
Cons
rude (3)
uncomfortable (2)
very disappointe ... (1)
disappointed (1)
unhelpful (1)
rude (1)
very uncomfortab ... (1)
very disappointe ... (1)
disappointed (1)
frustrating (1)
Load more

REI Reviews: 103. Average Rating: 4.3

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
0%

Sign in to leave a review

via your social media account

No Reviews Found

cancel
cancel
John Doe left a 5 star review
★★★★★
On Google
Just now
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!