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Review Keywords Analysis

  1. US
  2. CA
  3. San Francisco
Big 5 Sporting Goods

Big 5 Sporting Goods

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1533 Sloat Blvd, San Francisco, CA 94132, USA Get Directions
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ABOUT   Services Excellence Summary

Big 5 Sporting Goods operates in 11 western states. As of July 3, 2020, Big 5 had 431 locations in 11 Western States. Find a store near you using our Store Locator tool. Our standard stores in traditional sporting goods stores cover about 11,000 square feet, providing all our products. Our key products include athletic footwear, apparel, and accessories, outdoor sporting goods equipment, and numerous sports products, such as fitness, team sports, and camping.

 

SUMMARY   Reviews Summary

The reviews for the store are predominantly positive, with many praising the customer service as being efficient and friendly (3, 10, 15). The shop’s goods are highly diverse, and buyers say the staff not only helped them find what they needed but also stayed safe (1, 7) and found what they needed (5, 14). Some shoppers mentioned that they also bought clothes from the store, and some praised the low costs (3, 15), but the shop also enjoys consumer loyalty that amounts to a loyal and appreciative repeat purchasing following A distinct camp where all their requirements are handled quickly (2, 11).

 

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Reputation Change over time
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Pros & Cons

PROS
very quickly (2)
friendly staff (2)
very friendly (2)
good deals (2)
helpful staff (2)
affordable (1)
good prices (1)
good customer se ... (1)
positive experie ... (1)
very knowledgeab ... (1)
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Cons
rude (1)
over priced (1)
rude (1)
disrespectful (1)
horrible (1)
unorganized (1)

Big 5 Sporting Goods Reviews: 102. Average Rating: 4.0

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