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Review Keywords Analysis

  1. US
  2. CA
  3. San Francisco
REI

REI

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Open 10:00 AM-9:00 PM now
840 Brannan St, San Francisco, CA 94103, USA Get Directions
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4.4

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ABOUT   Services Excellence Summary

At REI, we are convinced that nature is where people should be, which is why we provide the perfect equipment and clothing for 81 years. We invite customers to share their outdoor tales and experiences, with REI participating as a mere backdrop. As a result, we provide goods of the highest quality, even as we conserve all-natural resources (REI, 2021). Our doors are open to everyone, whether you are a novice or a professional. You can visit our Santa Monica location, located one block from 3rd Street Promenade, for the best clothing and equipment for your outdoor activities. You can also enjoy our Santa Monica Bike Shop, which offers a variety of services to keep you on the road and trails throughout all od the years. Our ski and snowboard shop provides the best services to help you prepare for the slopes. Are you ready for the next adventure? Our service will ensure you are on your way (REI, 2021).

 

SUMMARY   Reviews Summary

REI store reviews together show a bright picture of how satisfied its customers are. They believe in the company services and products generally. The staff is courteous and willing to help. Paying a visit to the store is worth it thanks to the pleasant and encouraging atmosphere. The many choices available make the place the perfect spot to do your shopping for outdoor activities. Customers also specify staff members by name and slight characteristics, such as patience and knowledge. This creates a personable and fond experience for them. Soren and others in the bike and ski department receive praises with mention of their competence and availability to share valuable knowledge. In summary, we cannot doubt people's acknowledgment of the store as their preferred location for stuff regarding their heritage. The quality of stock is high, and the various patterns are fresh and frequently updated. Prices may be a bit on the higher side, but the rebates help bring them down, and the benefits from the membership are worth it. The best store for those who love outdoor adventures.

 

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Reputation Change over time

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Pros & Cons

PROS
extremely helpfu ... (3)
great service (3)
friendly and hel ... (2)
great place (2)
super helpful (2)
good service (1)
very good servic ... (1)
awesome selectio ... (1)
very friendly (1)
good selection (1)
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Cons
overpriced (1)
over priced (1)
very disappointe ... (1)
disappointed (1)
rude (1)
not happy (1)
REI Reviews: 100. Average Rating: 4.4
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