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  1. US
  2. CA
  3. San Francisco
Patelco Credit Union
Patelco Credit Union
Patelco Credit Union

Patelco Credit Union

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124 2nd St, San Francisco, CA 94105, USA Get Directions
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3.8

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ABOUT   Services Excellence Summary

Patelco Credit Union was created in 1936; we have become more financially stable over time thanks to the trust you and others have put in us. We are committed to emerging as the prominent credit union for building your financial securities. Following our realization of the significant dedication to our vision and solid roots, we have kept our eyes on you and are better placed to provide unique financial wellness solutions over the next century. Our community support and giving philosophy align with our mission. Instead of undertaking major charitable actions, we concentrate on assisting children with fundamental everyday requirements like food and shelter. We believe that supporting individuals in managing their everyday financial needs can make it easier for them to manage their financial lives and progress to financial wellness. Patelco employees donate their time to charities that help kids in need of food, shelter, and health in their local neighborhoods. Some of the best achievements of our credit union are serving communities in the Bay Area, Sacramento, and San Jose in Northern California, as well as over 1100 minority-owned and multinational firms across the United States.

 

SUMMARY   Reviews Summary

The reviews show Patelco Members are pleased with its services. First, there are several positive comments about how employees treat clients. They show members they care. Members state that the staff have been particularly supportive and understanding during the Covid-19 pandemic. Many members acknowledged the light they maintain at branch locations, claiming they always feel welcome. Several reviews are about other clients' treatment by the financial institution. Also, the people the members interact with are some of the nicest around. They enjoy a lot of welcoming attention and a personable experience that is fantastic. The service is also incredibly fast and efficient. Many of the members have mentioned that when they apply for a loan, it is processed in no time and is very easy. The credit union's great service is appreciated by the members. Most of them praise the quick action that the staff takes when they have problems. The credit union also has a high level of professionalism that members love. The staff does everything they can to make sure members are satisfied, and they do it very quickly. All these reviews have been collected from actual account holders and are genuine. Some comments say the same because they seek to give a positive perspective on this service. A large percentage of the reviews prioritize the customer service experience to ensure that members feel comfortable with this financial entity. Members appreciate that the bank makes them feel important, especially during difficult financial situations. It is no surprise that the Patelco Credit Union has received a lot of attention from members for its excellent service.

 

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Reputation Change over time

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Pros & Cons

PROS
helped me (1)
great service (1)
great staff (1)
express my grati ... (1)
no complaints (1)
very professiona ... (1)
prompt service (1)
Cons
slow (1)
do not trust (1)
rude (1)
unprofessional (1)
Patelco Credit Union Reviews: 43. Average Rating: 3.8
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