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Review Keywords Analysis

  1. US
  2. CA
  3. San Francisco
Ritual Coffee Roasters

Ritual Coffee Roasters

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432b Octavia St, San Francisco, CA 94102, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

A San Francisco Original since 2005, this small cafe's obsession with quality led us to small-batch roasting and analysis of every roast. Owned and operated by women, we began buying coffee directly from farmers in 2007. Ritual's West Coast style involves highly controlled roasting at light levels, a technique that revolutionized traditional ideas about how coffee can work.

 

SUMMARY   Reviews Summary

The reviews overwhelmingly rave about Ritual Coffee's delicious drinks and excellent customer service. Patrons praise the staff for their kindness, knowledge, and efficiency, making coffee orders, even cappuccinos, a pleasure. Some customers often opt for outdoor seating, especially at the park, and the holiday specials and seasonal drinks are a particular draw, with lattes leading the pack. And then there's the sense of community; the cafe is a launching pad for gays and non-binary peoples, and all are welcome. These many points of encouragement stand in stark contrast to a belligerent, vengeful opinion that is a minor one. Reading more like an attack, it dismisses all Ritually tried and true principles with the exception of a few strongly held beliefs. The reviewer appears to have been having an egregiously bad day, so her experience makes her the exception that proves the rule that ritual-style coffee is top of the line. And to vanquish uncertainty, there is always Ritual! Management response is recommended so disgruntled customers' problems are resolved. Overall, the cafe has a young, foodie vibe and is personable and high-energy, with morning regulars getting stamped. Customers recommend trying this friendly, quality coffee shop over the more pretentious options.

 

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Reputation Change over time

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Pros & Cons

PROS
nice place (2)
friendly staff (2)
great location (2)
very friendly (1)
good quality (1)
recommended (1)
will be back (1)
good location (1)
high quality (1)
definitely go ag ... (1)
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Cons
rude (1)
not recommend (1)
bad experience (1)
disappointing (1)
Ritual Coffee Roasters Reviews: 101. Average Rating: 4.5
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