Great customer serviceProfessional team membersQuick responseKnowledgeable techniciansWorked with my budgetEfficient serviceClear communicationFollow-up supportPrompt serviceHelpful staff
About this business
Safe and Sound Security is a local company offering commercial security services to businesses in San Francisco and the surrounding areas. We specialize in security cameras, business alarm systems, and network cabling. Our employees have experience working at other commercial alarm companies and wiring contractors. We have 17 years of experience in the low-voltage industry. There are over 12,000 security systems throughout Northern and Southern California. We offer the best commercial security system in the Bay Area. Safe and Sound Security can give you peace of mind about the security of your business. Call now to learn more.
Reviews Summary
Safe and Sound Security Services has generally positive reviews, especially when it concerns customer service. Most customers go out of their way to praise the service they receive from teammates like Jeremy, Scott, and Valerie. The quality of the equipment has always been a priority before installation. The way customers are treated creates partnerships that result in a positive experience throughout. Safe and Sound security also supports their clients, something that was demonstrated when covid created delays. Proficient and professional with numerous benefits to the client. Customers will recommend this service for immediate security projects. The customer service meets the gold standard and is prompt, efficient and cheerful. Customers noted that the team was willing to meet budget constraints when it came to designing a home security system. The customers also noted that the installation team was professional.
Frequently asked questions
7 questions
What do Safe and Sound Security clients say about the work?
Clients frequently praise the team's exceptional customer service, professionalism, and responsiveness. Reviewers highlight the expertise of staff members like Valerie and Scott, noting their ability to address questions and provide tailored solutions effectively.
Does Safe and Sound Security offer emergency repairs in San Francisco, and what do reviewers say about their response time?
Yes, they provide onsite technical support and are known for their quick response times. Customers have noted that technicians often arrive promptly, resolving issues efficiently and effectively.
What types of security systems does Safe and Sound Security install?
They offer a comprehensive range of services including Security Camera Installation, Alarm System Installation, Access Control Installation, Monitoring Services, Technical Support, Consultation Services, System Upgrades, Equipment Sales, and Installation Services.
How long has Safe and Sound Security been in business?
Safe and Sound has over 17 years of experience in the low-voltage industry, specializing in security systems for commercial clients in San Francisco and beyond.
Can I get a consultation for a security system design from Safe and Sound Security?
Yes, they provide consultation services including Security Assessment, System Design Consultation, and Budget Planning to help tailor security solutions to your business needs.
Does Safe and Sound Security provide training for their systems?
Yes, they offer system training as part of their Technical Support services, ensuring clients understand how to utilize their security systems effectively.