O'Reilly Auto Parts #2004
7015 South Boulevard Charlotte, NC 28273 -
Call: 704-643-8848
Welcome to O'Reilly Auto Parts in Charlotte, NC! Our number one goal is customer satisfaction. Each customer's experience at O'Reilly Auto Parts matters greatly. If you can't find what you're looking for, please don't hesitate to ask one of our professional Parts Pros. We also offer a variety of free services, like battery testing, wiper blade & bulb installation, check engine light testing, and more. Need a specific tool to get the job done? Take advantage of our free tool rental program (refundable deposit required). Our engaging Parts Professionals are always available to answer any parts or service questions you might have. With over 5,000 OReilly Auto Parts stores across the US, there's always one near you.
Reviews Summary
The reviews highlight an exceptional customer service at Orgeon's parts store. Staff are warm, patient, cooperative and informing. This includes EGAR, or Danna and David. They acknowledge customer contributions to the company. The store is clean and well arranged to allow for an easy shopping experience. However a client claimed the staff behaved horribly after his daughter refused to install a recently bought battery. Otherwise, customers got their batteries installed immediately by the staff. Clients applaud that the store is convenient and open to their requests even if the store is short staffed. The rates are affordable fir their satisfaction with most products on site. The positive feedback sums up a satisfying experience and recommends the store for car battery needs. Moreover, they promise to return for more purchases at the outlet for the best services and products. In general, the majority of the comments stress the competent staff at the store and why they would want to shop there always. The customer feedback reflects the satisfaction at Orgeon and the attempt of the employees at making all clients happy at the end.
Frequently asked questions
7 questions
What do O'Reilly Auto Parts clients say about the work?
Reviewers frequently praise the knowledgeable staff, excellent customer service, and the clean, organized store. Many highlight specific employees for their helpfulness and expertise in assisting with car issues and parts sourcing.
Does O'Reilly Auto Parts offer battery testing and what do customers think about it?
Yes, they provide battery testing services. Customers have noted the efficiency and helpfulness of the team during battery replacement and testing, often mentioning how staff assist with confirming battery sizes.
Can I get assistance with installation at O'Reilly Auto Parts?
Yes, they offer installation assistance as part of their customer service. Many reviews commend the staff for their willingness to help with installations, enhancing the overall customer experience.
What are the store hours for O'Reilly Auto Parts in San Jose?
The store hours are as follows: Monday: 7:30 AM - 9:00 PM, Tuesday: 7:30 AM - 9:00 PM, Wednesday: 7:30 AM - 9:00 PM, Thursday: 7:30 AM - 9:00 PM, Friday: 7:30 AM - 9:00 PM, Saturday: 7:30 AM - 9:00 PM, Sunday: 8:00 AM - 8:00 PM.
What types of auto parts can I find at O'Reilly Auto Parts?
They offer a wide range of auto parts, including brake pads, engine oil, and filters (oil, air, cabin). Additionally, they provide battery services, fluid checks, and customer service support.
Does O'Reilly Auto Parts provide fluid checks, and how do customers feel about this service?
Yes, they perform fluid checks, including oil, coolant, and brake fluid checks. Customers appreciate the thoroughness and helpfulness of the staff during these services.