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Review Keywords Analysis

  1. US
  2. CA
  3. San Jose
The Diamond Ring Company
The Diamond Ring Company
The Diamond Ring Company

The Diamond Ring Company

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Open 11:00 AM - 8:30 PM now
2855 Stevens Creek Blvd Ste 1081, Santa Clara, CA 95050, USA Get Directions
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4.6

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ABOUT   Services Excellence Summary

The Diamond Ring Company has been the premier jewelry store in Silicon Valley since 2003. Due to our commitment to quality and unparalleled customer service, we are recognized and respected within the international and local fine jewelry industry. With a range of diamonds imported from Israel, Russia, India, and South Africa, we are able to produce most of our diamond jewelry in-house. By working with diamond suppliers directly, we cut costs and eliminate the need for intermediaries. Visit one of our showrooms in northern California to see our large and varied diamond selection. The showroom also has high-end watch brands and used Rolex, Cartier, and Breitling timepieces. Other stores near us are unmatched in their commitment to customer satisfaction. Our knowledgeable staff will help you select the ideal jewelry and offer advice during the purchasing process.

 

SUMMARY   Reviews Summary

Overall, the jewelry store receives a high level of satisfied customer feedback, with many lauding the professional and excellent service because it offers any jewelry a client might desire. Rings, watches, and chains are some of the jewelry items praised by some customers, and they mention how they bought products such as a wedding bands and Rolex watches. Another person appreciated the variety of jewelry offered by the store, saying that the products were of great quality and came with a lifetime warranty that ensured that the store replaced an item's diamond free of charge. Customers said the customer service was excellent and themed friendly, and they mentioned how they were helped with an item they were buying, such as the staff adjusting the bracelet of a Breitling watch or customizing a ring. The store's budget-friendly prices and how it offers customers great discounts and helps them to make high-value purchases were mentioned by reviewers. There were also complaints seen from the customers, but most clients of this shop had a good experience when they were making their purchases. Many felt that the store's service was honest and that they would advise other potential customers to buy from it.

 

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Reputation Change over time

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Pros & Cons

PROS
great customer s ... (6)
very helpful (5)
recommend (4)
highly recommend ... (4)
excellent servic ... (3)
great prices (3)
helped me (3)
very professiona ... (3)
reasonable price ... (2)
super helpful (2)
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Cons
terrible (2)
bad business (1)
they were closed ... (1)
rude (1)
terrible service ... (1)
bad experience (1)
The Diamond Ring Company Reviews: 100. Average Rating: 4.6
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