Top Down Restoration is a Los Gatos-based company that offers cleaning and restoration services at homes. Reclaim your living space with our reliable and high-quality services. We take care of your house, no matter the state, by offering extensive and comprehensive home services. We are a locally owned and operated family business that is big on personal touch, stability, and respect. With our staff, you will leave your door open each day and have a smile. Our services also encompass mold removal and fire damage restoration. Top Down Restoration offers free estimates, so don't hesitate to contact us. Call us or visit our site today to get a complimentary estimate.
Reviews Summary
Customers have given Top Down Restoration excellent reviews. They say the company has a fast response time, friendly and professional employees, and always keeps them informed. Customers also say that they regularly receive excellent service and support during the stressful time of water damage. Most praise the clear and honest communication, the excellent work done by Top Down staff, and the strong bond between employees and customers. Many customers also note that they would recommend Top Down Restoration to others in the future. Missy’s story is just one example. She writes in her Facebook recommendation of a quick response from Carlos and Peggy, two employees in particular, and excellent work done when her house flooded. All in all, based on their reviews, Top Down Restoration appears to be a reputable company that offers good service and support.
Frequently asked questions
7 questions
Does Top Down Restoration provide emergency repairs in San Jose, and what do reviewers say about their response time?
Yes, they offer emergency services, including damage assessment and repairs. Reviewers frequently commend their prompt response, often noting that the team arrived within 30 minutes to address urgent situations effectively.
What do clients say about the work done by Top Down Restoration?
Clients frequently highlight the team's punctuality, professionalism, and thorough communication throughout the restoration process. Many express gratitude for the personal attention and care provided, especially during stressful situations.
Can I get a free estimate for water damage restoration services?
Yes, Top Down Restoration offers free estimates for their services. They encourage potential clients to call or click for a complimentary estimate to discuss their specific needs.
What services does Top Down Restoration offer for water damage issues?
They provide a range of services, including water damage restoration (emergency water extraction, structural drying, dehumidification), mold remediation (inspection, removal, post-remediation testing), water heater repair, emergency services, and fire damage restoration.
What are the operating hours for Top Down Restoration?
Their hours are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
How does Top Down Restoration handle mold remediation?
They conduct thorough mold inspections, followed by effective mold removal and post-remediation testing to ensure the area is safe. Clients have praised their knowledgeable staff for their thorough approach to mold issues.