Success at Willow Glen Diamond Company is due to the attention we pay to each customer. Despite stocking a range of beautiful jewelry from top designers, customer service is key in our small store. All clients receive a warm welcome upon arrival, individualized attention, and a genuine thank you when they leave. We value our “hometown jeweler” ambiance and strive to make everyone feel at ease, whether they come in for a free ring cleaning or purchase a custom wedding set.
Reviews Summary
WGDC reviews are all positive. Tracy, Terri, Amberle and Francesca are particularly wonderful and engaging. Customers love their dedication and willingness to go the extra mile. The store is full of a variety of stunning jewelry as well as having lovely and relaxing environment. Numerous shoppers have customized wedding and engagement rings here, and they have found nothing but excellent results. The team helps them through every step, collaborating with them to devise and source the complex items. This shows that the company has the requisite knowledge and skills to handle any issues. Furthermore, individuals looking to purchase or sell diamond, gold or any other precious metals should fear not they are safe. They were treated honestly and reasonably and with unrivaled care that most other jewelry stores can't touch. The jewelry store's customers have also returned for other services and are planning to purchase more pieces.
This confirms that most reviews of the Willow Glen Diamond Company are positive. The workers are helpful, skilled, and friendly, and they provide excellent service and a relaxed shopping experience. The customer that appreciates the company reassures new customers that the service does not change, and they will be happy forever. This is the only feeling that the jewelry store intends to convey. I would still recommend Willow Glen Diamond Company to my pals.
Frequently asked questions
7 questions
What do Willow Glen Diamond Company clients say about the work?
Clients frequently highlight the exceptional customer service and the expertise of the staff, particularly praising Terri for her personalized attention and ability to create custom pieces. Many reviews mention a welcoming atmosphere and satisfaction with the quality of jewelry.
Does Willow Glen Diamond Company offer custom jewelry design in San Jose?
Yes, they specialize in custom jewelry design, including engagement ring design, wedding band creation, and custom gemstone jewelry. Clients appreciate the personalized approach and attention to detail in creating unique pieces.
What are the hours of operation for Willow Glen Diamond Company?
The hours are as follows: Monday: Closed, Tuesday: 10:00 AM-5:00 PM, Wednesday: 10:00 AM-5:00 PM, Thursday: 10:00 AM-5:00 PM, Friday: 10:00 AM-5:00 PM, Saturday: 10:00 AM-5:00 PM, Sunday: Closed.
Can I get my jewelry appraised at Willow Glen Diamond Company?
Yes, they provide jewelry appraisal services, including insurance appraisals, value appraisals for resale, and estate appraisals. Customers have noted the fair pricing and quality of service for appraisals.
Does this business handle jewelry repairs, and how do customers feel about their service?
They offer various jewelry repair services, including ring resizing, stone replacement, and chain repair. Reviewers commend the quality of repairs and the friendly, knowledgeable staff who provide timely service.
What types of jewelry cleaning services does Willow Glen Diamond Company provide?
They offer basic cleaning, deep cleaning, and polishing for jewelry. Clients appreciate the complimentary ring cleaning service and the thoroughness of the cleaning process.