Responsive staffExpert serviceKnowledgeable staffWaiting area remodelOnline schedulingFantastic leasing experienceMajor repairsGood inventoryGreat customer careHelpful service
About this business
FIAT of Santa Monica, Santa Monica CA, aims to fulfill the distinctive preferences of each customer. We are known for our focus on rising above and beyond your expectations as a dealership. When you visit our dealership, our experienced sales staff is excited to demonstrate our dedication to surpassing your standards and ensuring that you find the ideal car you're looking for. FIAT of Santa Monica encourages you to search our online inventory, arrange a test drive and explore financing choices.
Reviews Summary
Customers are delighted with the Santa Monica Fiat service department. Pedro and other staff members get praised often for being professional and courteous. From another point of view, the service department's upgrades are considered excellent. These upgrades include online scheduling, invoiceization, and a waiting area with numerous amenities. Many clients indicated that Santa Monica Fiat has made large strides in service quality. The vast majority of reviewers have indicated how satisfied they are with the service they receive from these professionals. Casey and Sylvia, service advisors, received exceptional compliments from clients for their commitment to customer service and explaining complicated issues. In the end, they were thankful that their service issues had been addressed conclusively.
Frequently asked questions
7 questions
What do FIAT of Santa Monica clients say about the work?
Reviewers consistently praise the attentive and responsive service provided by staff like Pedro and Casey. Many highlight the clean, remodeled waiting area and the efficiency of their service, noting timely repairs and expert care for their vehicles.
Can I schedule an appointment for an oil change at FIAT of Santa Monica?
Yes, they offer appointment scheduling for services, including oil changes, at no cost. Their team is known for being accommodating and efficient, ensuring a smooth experience for customers.
Does this business handle tire replacement in Santa Monica?
Yes, FIAT of Santa Monica provides tire replacement as part of their parts replacement services. They also offer brake pad and battery replacement to ensure your vehicle runs smoothly.
How does FIAT of Santa Monica assist with rental car coordination?
They offer rental car coordination as a free customer support service, making it easier for you to manage transportation while your vehicle is being serviced.
What are the hours of operation for FIAT of Santa Monica?
Their hours are as follows: Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 6:00 PM, Sunday: 10:00 AM - 6:00 PM.
Does FIAT of Santa Monica offer performance upgrades for vehicles?
Yes, they provide vehicle customization services, including performance upgrades, aftermarket accessories installation, and interior customization to enhance your driving experience.
Where is FIAT of Santa Monica located?
1820 Santa Monica Blvd, Santa Monica, CA 90404, USA
Location & directions
Santa Monica, California
FIAT of Santa Monica
Car Financing
Address
1820 Santa Monica Blvd, Santa Monica, CA 90404, USA