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  1. US
  2. CA
  3. Santa Monica
Hyundai Santa Monica

Hyundai Santa Monica

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1100 Santa Monica Blvd, Santa Monica, CA 90401, USA Get Directions
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ABOUT   Services Excellence Summary

We know time is crucial at Hyundai Santa Monica. Hence, we have a range of options to make your next car purchase or lease even more convenient. At our website, prepare for the purchase by filling out a credit application or getting an appraisal of your trade-in. After selecting a vehicle, you can adjust costs online and buy it. Or have the car brought directly to your house! We'll be there to assist you if you choose to deal with a team member. Consequently, you can visit us at your convenience to pick up where you left off. Our financing experts and Hyundai professionals will work with you to understand your choices and select the best plan. We can assist you with any questions or problems, whether you need protection or add-ons, or lease or purchase package information. Hyundai Santa Monica will also be there if you require service or repair in Burlington. You can acquire all of the parts you require from our vehicle parts department to keep your Hyundai in top shape.

 

SUMMARY   Reviews Summary

The Hyundai Santa Monica dealership receives rave reviews. The number one pointed out that their staff will look after you from beginning to end. They are knowledgeable and always willing to help. Two and five said that the hospitality of this place is unbeatable. Their sales team never exerted pressure on them, and they were able to identify the car that matched their preferences. On the other hand, The Santa Monica Hyundai service department is unparalleled. Several reviewers voiced the stress-free joy they had when they went to service their car, particularly because of how fast the workers were. loyal customers are Bay Spinning Company. In the review, customers have nothing but great things to say about the customer service, the only thing the company could do better is write checks every time someone wrote a good review. Many reviewers mentioned the cleanliness of the dealership. Everyone liked how clean the place was. Some even mentioned that they liked how they washed their cars for them. The location is perfect for someone who lives in Santa Monica and does not want to waste time driving to a dealership. Two reviewers attested to the fact that the dealership was spotless, essential for the safety of vehicles in a dealership. These, together with the great service, are evidence that the company is keen on satisfying customers. There is a level of trust that remains after a customer is over-served, which is essential for customer retention.

 

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Reputation Change over time

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Pros & Cons

PROS
great service (5)
recommend (4)
fast service (4)
very helpful (4)
very friendly (3)
great experience ... (3)
highly recommend ... (2)
on time (2)
very kind (1)
extremely knowle ... (1)
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Cons
unprofessional (3)
very disappointi ... (2)
disappointing (2)
unprofessional (1)
lack of communic ... (1)
worst experience ... (1)
stay away (1)
never heard back ... (1)
go somewhere els ... (1)
delayed (1)
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Hyundai Santa Monica Reviews: 103. Average Rating: 4.1
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