First Nissan of Simi Valley Celebrates 30 Years. First Automotive Group has been serving Simi Valley and the surrounding area for over 30 years. At First Nissan, we love the feel of Simi Valley, and we are committed to making your experience of buying a car here the best possible at all times. Our prices on new or pre-owned cars, trucks, SUVs, and vans are unbeatable. Our customer service is second to none. In addition to a factory-trained service team and stocked parts departments, you can visit our interactive website to obtain a price, make a service appointment, test-drive, order parts, and apply for financing all at the touch of a button. In all that we do, we strive to exceed your needs and expectations. No matter how you choose to contact First Nissan Simi Valley, our goal is to serve you better than you expect.
Reviews Summary
Martha Hernandez has winning customer service skills which marked positively by a host of clients. They praised her for her welcoming demeanor and helpfulness, saying Martha was willing to go the extra mile in making their visit to Nissan a memorable experience. Their schedules were so attended to by Martha and staff members and relevant information shared with them as is posited in one of the opinions that their vehicles were ready for pick-up when stated. Adam and Bob among other staff were also appreciated for the good work, especially when they helped parents choosing their daughters first cars. All clients, enamor Martha's hospitality and dedication, are urging others to use this dealer's services. However, many of the opinions are about Martha and the group that helped their kids' vehicles making this a great place to take your car for service and purchase your next vehicle.
Frequently asked questions
7 questions
What do First Nissan of Simi Valley clients say about the work?
Clients frequently praise the exceptional customer service, particularly highlighting staff members like Martha and Adam for their friendliness and helpfulness. Many reviews mention the team's punctuality and the quality of service provided during vehicle maintenance and repairs.
Does First Nissan of Simi Valley offer oil change services, and how do customers feel about the speed of service?
Yes, they provide both standard and synthetic oil change services. Customers have noted the quick turnaround time, with many expressing satisfaction at being serviced promptly, even without an appointment.
What services does First Nissan of Simi Valley provide for vehicle maintenance?
They offer a range of services including oil changes (standard and synthetic), vehicle maintenance (brake inspection, fluid check & replacement), repair services (electrical system diagnosis, engine repair), tire services (rotation and replacement), car washes (exterior and full service), vehicle inspections (emissions and safety tests), battery services (testing and replacement), accessory installations (audio and GPS), and recall services (airbag and brake recalls).
Can I get a vehicle inspection at First Nissan of Simi Valley, and what do customers say about their service?
Yes, they conduct emissions and safety inspections. Customers appreciate the thoroughness and professionalism of the team during these inspections, often noting that their vehicles are well taken care of.
How does First Nissan of Simi Valley handle customer concerns during service appointments?
The team is known for their excellent communication, keeping customers informed about their vehicle's status and addressing any concerns promptly. Reviewers often mention feeling valued and well-informed throughout their service experience.
Does First Nissan of Simi Valley provide battery services, and how do clients feel about the experience?
They offer battery testing and replacement services. Clients have expressed satisfaction with the thoroughness of the battery service, highlighting the staff's knowledge and willingness to explain the process.