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  1. US
  2. CA
  3. Thousand Oaks
Apollo Auto

Apollo Auto

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Open 11:00 AM-7:00 PM now
61 N Oakview Dr, Thousand Oaks, CA 91362, USA Get Directions

4.5

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ABOUT   Services Excellence Summary

Apollo Auto is a family-operated used car dealer with two locations in Ventura County and Thousand Oaks. We sell a wide selection of cars, trucks, vans, and SUVs to fit any budget and way of life. To get you in your perfect car, we offer multiple financing alternatives. Our team is dedicated to making the process quick, simple, and efficient for everyone. We also accept trade-ins. We are committed at Apollo Auto to finding customers the right car for a fair price.

 

SUMMARY   Reviews Summary

Reviews of the Apollo dealership and owner Tim are highly positive. Most customers say they enjoy competent service, welcoming and a comfortable family experience', and they commend the owner’s ‘kindness after years of working in customer service, people forgot the basic human touch. I was no longer a person, but a walking anomaly’. Communication for customer service is also an essential element in evaluating dealerships. I lost track of how many dealerships ghosted me, ran an inquiry, or pushed cars on me that I didn’t want. If a dealership communicated once and explained the process, that dealership got my money’. Customers acknowledge the company's dedication to ensuring they have a good experience. Stress and confusion during a vehicle purchase were standard because of how unprepared I was for the process. Apollo Auto, Montebello, and the car’s condition and honesty Tim possesses made this one for the books. It wasn't one for the books just because I got a car. But it was the fact that someone genuinely cared and tried to make a genuinely memorable experience for me’. It is said that ‘and site management do their best to keep environment Covid-friendly, and my god Apollo men are so considerate they give you masks, and you don’t have to ask for cleaning’. Consumers reported receiving good vehicle quality at an affordable price. "Apollo Auto is a kind & thoughtful family-run dealer’, where I was happy to find a car that my wife and I both agreed on, and it was perfect because she will drive it most of the time’. Today's reviews of the company improved after bad choices I made long ago with some credit loans. I was terrified that no dealer will take me till my friend referred me to Tim, you can imagine how I feel after he took me through my journey. Can I say I'm happy for being broke because I met the right car dealer? In general, customers show that ‘Apollo Auto is the only dealer in my heart.’ Most of them highly recommend the dealership for potential prospects. I recommend Apollo Auto to everyone out there looking for a used car. Tim McKenna has a very big heart, "Apollo Auto . Changing my perception of all dealers and stating what is possible if people had better customer service than just pushing products for money!’

 

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Pros & Cons

PROS
recommend (5)
highly recommend ... (5)
very kind (2)
easy to work wit ... (2)
good prices (2)
definitely be ba ... (2)
good quality (2)
very satisfied (1)
great customer s ... (1)
very professiona ... (1)
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Cons
wasted my time (1)
overpriced (1)
horrible (1)
Apollo Auto Reviews: 19. Average Rating: 4.5
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