In 1981, Jerry Kleinhans and Lauralee Kleinhans established Redi-Rooter Plumbing, Inc. as a small shop in their home. Since then, the company has grown to occupy a 1500-square-foot shop. Our customers have continued to support us for 40 years, and we appreciate their loyalty. Redi-Rooter Plumbing, Inc. is a full-service plumbing company that can exceed all your plumbing needs. A complete list of services is available on the services tab. Our service technicians do not work on commission, so they will give you the service you need, no more, without the unnecessary extras.
Reviews Summary
This passage discusses reviews for a plumbing service firm, including their reliability and professionalism. Many customers praised the rapid response, depicting situations where they urgently needed help and got it in minimal time. The technicians are well equipped, knowledgeable and quoted fairly on their work, making offers immediate and details the necessary changes for parts that may need attention and replaced. Customers state that the service is cost-efficient and the team is extremely helpful and committed to their success as a community. This illustrates the firm's dedication to customer service, providing value for the money. However, the company receives two negative reviews about the staff's behavior towards long term service customers. Most of the clients express their trust in the company, with some being long-term clients who have no plans to leave. This information is useful for people who have incidents and want reliable repairmen. This illustrates the firm's dedication to customer service, providing value for the money.
Frequently asked questions
7 questions
Does Redi-Rooter offer emergency plumbing services in Visalia, and what do customers say about their response time?
Yes, they provide emergency plumbing services. Reviewers frequently mention their quick response times, with some stating that technicians arrived within 15 minutes after calling, even late in the day.
What do clients say about the quality of service provided by Redi-Rooter?
Clients consistently praise the team's professionalism, punctuality, and thoroughness. Many reviews highlight the friendly demeanor of the technicians and their ability to solve plumbing issues efficiently.
What plumbing services does Redi-Rooter provide?
Redi-Rooter offers a range of plumbing services, including Emergency Plumbing, Drain Cleaning (Sink, Toilet, Main Line), Leak Detection (Indoor, Outdoor, Pipe Inspection), Faucet Repair (Kitchen, Bathroom, Installation), and Toilet Services (Installation, Repair, Unclogging).
What are the operating hours for Redi-Rooter?
Redi-Rooter operates 24 hours a day, seven days a week: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Can I trust Redi-Rooter to provide honest advice without upselling?
Yes, Redi-Rooter emphasizes that their technicians do not work on commission, ensuring that you receive only the necessary services without unnecessary extras or pressure tactics.
Who leads Redi-Rooter, and how long have they been in business?
Redi-Rooter was founded by Jerry and Lauralee Kleinhans in 1981, and they have built a reputation for reliability and quality service over their 40 years in business.