Great workFair pricingKnowledgeable staffCustomer serviceGreat resultsProfessional workReasonable pricingFriendly staffFamily businessPaint work
About this business
Jim's Auto Repair, LLC is a family-run car repair company based in East Hartford, CT, since 1979. Our technicians are skilled and well-trained. We specialize in expert and inexpensive auto bodywork. Collisions can be nerve-racking, but our quality, prompt, and budget-friendly services can alleviate the anxiety of the situation. We can fix anything from your car's minor scratches and dents to its significant damage. Our services include dent repair, rust repair, minor scratches, chips, and custom painting, among others. Our technicians have the necessary tools and skills to straighten a twisted automobile frame.
Reviews Summary
Customers deeply appreciate the work done at Jim's Auto Repair. The owner, Jim, is regularly applauded for his remarkable customer service and upholding his customers' trust. Moreover, customer experiences emphasize that Jim efficiently completes jobs and provides explanations, even displaying some work instances with before and after images. Clients also commend the professionalism and courteousness of the service team. The maintainable vehicle price also led to very high reviews and a friendly referral culture at the family-owned body shop. However, the client-based citations also show an in-demand form of appointment scheduling and expect to wait. Jim's Auto Repair is the best shop that customers cannot afford to get such exceptional service quality, even with the minor logistical problems, and that is why the clients will consistently recommend and return.
Frequently asked questions
7 questions
What do Jim's Auto Repair clients say about the work?
Clients frequently praise the quality of work, noting exceptional results in body repairs and paint jobs. Reviewers highlight Jim's professionalism, the team's friendly demeanor, and their ability to handle repairs efficiently and effectively.
Does Jim's Auto Repair offer free insurance claim assistance?
Yes, they provide free insurance claim assistance, which is a notable service that many customers appreciate during the stressful process of dealing with collision repairs.
What services does Jim's Auto Repair, LLC provide?
They offer a comprehensive range of services including Auto Body Repair (Bumper Repair, Dent Removal, Frame Straightening), Paint Services (Full Car Painting, Touch-Up Painting, Color Matching), and Collision Repair (Body Panel Replacement, Windshield Replacement, Insurance Claim Assistance).
What are the operating hours for Jim's Auto Repair?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 3:00 PM, Saturday: Closed, Sunday: Closed.
Can I get a dent removal service at Jim's Auto Repair?
Yes, they provide dent removal as part of their auto body repair services, ensuring that both minor and major damages are handled with care and expertise.
How does Jim's Auto Repair handle customer service?
Reviewers consistently mention the friendly and knowledgeable staff, highlighting Jim's personal involvement and commitment to customer satisfaction, which creates a welcoming atmosphere for clients.