Brevard Insurance & Marketing, Inc.

Customer feedback summary for Brevard Insurance & Marketing, Inc.: 1. Superb customer service. She was very kind and polite. She will walk you through the process so you can easily understand different coverages and discounts to make sure you get the BEST price possible 2. Samara researched and addressed my issue quickly and effectively. Provided necessary documentation, and addressed all my questions. Perfect customer service experience. 3. Samara researched and addressed my issue quickly and effectively. Provided necessary documentation, and addressed all my questions. Perfect customer service experience. 4. Excellent and professional service. Samara was able to make adjustments for us to complete our yearly application in a way that eliminated any stress. Everyone there is very friendly and helpful. Thank you Connie 5. Excellent and professional service. Samara was able to make adjustments for us to complete our yearly application in a way that eliminated any stress. Everyone there is very friendly and helpful. Thank you Connie 6. Called to get a claim started against one of their insured… the “agent” was rude, deeming and said “nope no coverage, and HUNG UP on us. We called the underwriter directly after and made the claim and reported the agent to the insurance company and the BBB. Do not let someone like this speak for your company, i would run far away from them. Not a good look! 7. Called to get a claim started against one of their insured… the “agent” was rude, deeming and said “nope no coverage, and HUNG UP on us. We called the underwriter directly after and made the claim and reported the agent to the insurance company and the BBB. Do not let someone like this speak for your company, i would run far away from them. Not a good look! 8. We had several upgrades to our condominium roof. Our Customer Service contact, Samara Yonce, was very knowledgeable and helpful in organizing and submitting the support documentation, which resulted in a substantial reduction in our individual homeowner's premium. Thank You, Samara! Paul & Kathy Berner 9. We had several upgrades to our condominium roof. Our Customer Service contact, Samara Yonce, was very knowledgeable and helpful in organizing and submitting the support documentation, which resulted in a substantial reduction in our individual homeowner's premium. Thank You, Samara! Paul & Kathy Berner 10. As A Broker, They have been extremely helpful and Initiative on achieving all items I request for! 11. I had an incredible experience with Skylar from Brevard Insurance. Heavy Hearted She was very professional and proficient in delivering outstanding service. I called them when I needed assistance to acquire the best coverage that fits my needs. She took her time to help me understand all the available options and patiently answered all the questions I had. I was not rushed to make a decision, and she never made me feel pressured. I strongly recommend Skylar to anyone looking for excellent and personalized insurance services! 12. I had an incredible experience with Skylar from Brevard Insurance. She was very professional and proficient in delivering excellent service. When I called upon for help, she took her time to help me understand all the available options that could suit my needs. She was very patient and I felt my needs were well addressed. She never made me feel rushed to make choices, and she ensured I was comfortable throughout the process. I strongly recommend Skylar to anyone looking for excellent and personalized insurance services! 13. Always great service 14. We have been doing business with Brevard insurance for over 40 years. They have always given us excellent service and provided the best coverage for us. This was for both my personal insurance and for my company. I highly recommend this excellent insurance agency. 15. Being concerned about the rising cost of homeowners insurance I contacted Brevard Insurance & Marketing and spoke to Skylar who provided me guidance and recommendations on how to reduce my premium. We discussed discount options such as hurricane shutters and roof to wall connection. Skylar made multiple inquiries with the carrier to determine which option would give me the best discount. We landed on roof to wall attachments which reduced my premium by 35%. Thank you Skylar for everything , your patience, professionalism and stellar communication.