Helpful staffExcellent customer servicePatient assistanceAbove and beyondKnowledgeable employeesGreat dealsFriendly servicePersonalized helpProfessional staffAttentive service
About this business
Superior furnishings and unsurpassed client care set The Ashley Jacksonville apart. Since 2001, Turner Furniture Holding Corp. has owned this family-run furniture store. With over 100 years of experience, we are pleased to be one of the nation's Top 100 Furniture Stores. We take pleasure in producing the most pleasant experience for our customers. When we mix enthusiasm, effort, and a commitment to providing a quality product at the best price, it is infectious. We want to be your trusted home solutions provider and offer the finest customer care. We have the expertise and commitment to help you accomplish this aim, and provide a wide choice of high-quality furniture and some of the region's best mattress collections to furnish your home. Our store also cares deeply for our local community and gives back to the community. This store backs the Hope to Dream Foundation and numerous other organizations. We want to see your Jacksonville furniture store today so you can make your own home memories.
Reviews Summary
The reviews overwhelmingly praise the customer service, particularly staffed by Bri and David. Customers describe the clear and helpful feedback they got while shopping for furniture. The store even accommodated those with a scattered mindset and limited budget. Many customers appreciate the homey laid back work environment that the workers create. All the employees that were mentioned did an outstanding job. They have a great support system from their senior staff like Jay and Shahid and all customers felt that the store is a pleasant place to purchase furniture. They say they found their gems at Ashley Outlet. The staff are described as knowledgeable and patient, understanding all their needs. The customers were making multiple purchases having the assurance that the customer service will help to cater to all the customers' specific needs. The manager, Allie was also mentioned as a great communicator with the customers. These long and complex consultations were done with the customers, as seen in the continuous exchanges done between customers and the workers. How good to know that a furniture selling company can offer as many brownie points as possible with their customers for a better and easier shopping environment.
Frequently asked questions
7 questions
What do Ashley Outlet clients say about the work?
Customers frequently praise the exceptional customer service at Ashley Outlet, highlighting staff members like Bri, Bobby, and Allie for their helpfulness and knowledge. Reviewers appreciate the personalized attention and support during their furniture shopping experience, making it enjoyable and stress-free.
Does Ashley Outlet offer delivery services in Jacksonville?
Yes, Ashley Outlet provides various delivery services including Standard Delivery, White Glove Delivery, and Same-Day Delivery. This ensures that customers can receive their furniture conveniently and promptly.
Can I get design consultation services at Ashley Outlet?
Yes, Ashley Outlet offers design consultation as part of their customer consultation services, along with personal shopping assistance and budget planning to help customers make informed decisions for their home.
How does Ashley Outlet ensure customer satisfaction?
Ashley Outlet emphasizes unmatched customer service and quality, as evidenced by numerous reviews praising their staff's dedication and willingness to help customers find the right furniture within their budget.
What types of furniture can I find at Ashley Outlet?
Ashley Outlet offers a wide range of furniture including Living Room Sets, Bedroom Furniture, and Dining Room Sets, ensuring customers have various options to furnish their homes.
Who owns Ashley Outlet and how long have they been in business?
Ashley Outlet is owned by Turner Furniture Holding Corp., which has been in operation since 2001. The business itself has a legacy of over 100 years in the furniture industry.
This evening we had the pleasure of working with Bri. She was extremely helpful and even though my family and I came into the store 30 minutes before closing she stayed behind to make sure we got exactly what we were looking for. Easy to talk/work with. Nice young lady.