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AutoZone Auto Parts

Name: AutoZone Auto Parts
Address: Jacksonville, US
Telephone: +19047211944
Rating: 4.6139

101 reviews

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+19047211944

Open 7:30 AM-9:00 PM now

7035 Atlantic Blvd, Jacksonville, FL 32211, USA Get Directions

auto parts stores Top Car Parts Shops in United States Top Car Parts Shops in Florida

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ABOUT Services Excellence Summary

Come to AutoZone Atlantic Boulevard in Jacksonville, FL, for all your car parts. AutoZone offers quality auto parts for your vehicle, including new and remanufactured hard-to-find parts. AutoZone 7035 Atlantic Boulevard in Jacksonville, FL, is your go-to destination for quality auto parts, do-it-yourself repair advice, and tools. The more you shop, the more you save.

SUMMARY Reviews Summary

The collection of reviews reflects the positive feedback on the customer service, especially Dave in most reviews, such as being helpful, efficient, and friendly. Some customers have said that if they could they would give more than five stars and that the service was excellent, they were assisted in solving the car problems, guided on the parts they want to buy, and order correctly. Many customers mentioned how Dave helped them fix something wrong with their vehicle, which prevented them from getting stranded, showing how much value customers put on service to save them in their time of need. One customer mentioned how they had gone through many places but hadn't received the help they wanted until they met Dave, and they were able to buy their vehicle steering wheel at an affordable price. The narrative at this location is that the staff provides good service, but if other reviews mention bad service, the manager's reply apologizes, addresses their complaints, and changes their expressed bias. Kylyn and Tyler were the latest appointments written by many customers due to how they changed their vehicle, which is an enabler in how other future customers will know them. Service quality affects brand loyalty, leading to positive word-of-mouth communication and referrals, emphasizing how the staff should maintain quality customer service.