Knowledgeable staffQuick serviceFriendly staffHelpful staffInstallation assistanceExcellent customer serviceFair pricingGood selection of itemsGood parkingCompetent service
About this business
Come to AutoZone Atlantic Boulevard in Jacksonville, FL, for all your car parts. AutoZone offers quality auto parts for your vehicle, including new and remanufactured hard-to-find parts. AutoZone 7035 Atlantic Boulevard in Jacksonville, FL, is your go-to destination for quality auto parts, do-it-yourself repair advice, and tools. The more you shop, the more you save.
Reviews Summary
The collection of reviews reflects the positive feedback on the customer service, especially Dave in most reviews, such as being helpful, efficient, and friendly. Some customers have said that if they could they would give more than five stars and that the service was excellent, they were assisted in solving the car problems, guided on the parts they want to buy, and order correctly. Many customers mentioned how Dave helped them fix something wrong with their vehicle, which prevented them from getting stranded, showing how much value customers put on service to save them in their time of need. One customer mentioned how they had gone through many places but hadn't received the help they wanted until they met Dave, and they were able to buy their vehicle steering wheel at an affordable price. The narrative at this location is that the staff provides good service, but if other reviews mention bad service, the manager's reply apologizes, addresses their complaints, and changes their expressed bias. Kylyn and Tyler were the latest appointments written by many customers due to how they changed their vehicle, which is an enabler in how other future customers will know them. Service quality affects brand loyalty, leading to positive word-of-mouth communication and referrals, emphasizing how the staff should maintain quality customer service.
Frequently asked questions
7 questions
What do AutoZone Auto Parts clients say about the work?
Customers frequently praise the knowledgeable and friendly staff, particularly mentioning individuals like Dave and Jon B for their exceptional service and assistance with installations. Reviewers also highlight the store's cleanliness and the quick turnaround for services.
Does AutoZone Auto Parts offer installation services for car parts in Jacksonville?
Yes, they provide installation services for wipers, headlights, and batteries. Customers appreciate the team's efficiency in completing these installations, often mentioning how staff assist with the process.
Can I get free battery testing at AutoZone Auto Parts in Jacksonville?
Yes, they offer free battery testing and charging in-store, which is a service appreciated by many customers who have utilized it for their vehicles.
Does AutoZone Auto Parts provide diagnostic services?
Yes, they offer diagnostic services to help identify vehicle issues, which customers have found helpful in addressing problems effectively.
What types of auto parts can I find at AutoZone Auto Parts?
They offer a variety of auto parts including windshield wipers, batteries, and headlight bulbs, along with maintenance products and accessories.
What is the loan-a-tool program at AutoZone Auto Parts?
The loan-a-tool program allows customers to borrow tools for vehicle repairs, making it easier for DIY enthusiasts to complete their projects.