Fenix Parts Jacksonville (Previously Go Auto Recycling)
Welcome to Fenix Parts! We are experts in recycled original equipment automotive parts. We have an extensive network that allows us to access more parts in the US, so you can get back on the roads faster. We offer the highest quality auto parts at a small markup compared to our rivals. We can deliver your parts quickly and back them up with the strongest warranty in the industry. We have proudly served this community for many years.
Our specialty is in auto parts that are inexpensive. We can help you save quite a bit of money! We guarantee that our parts will meet your needs. If your purchase does not meet your needs, we will take your product back up to 30 days after purchase. There are no questions raised. We have over 650,000 parts in our inventory, and many locations keep adding new stock. Our team has over 100 years of combined operational experience and can solve all automotive parts needs.
Reviews Summary
User comments reveal that Fenix is the most recommended parts company in Jacksonville, as it is praised for its helpful, timely and customer-oriented service. The users express their need for a trustworthy parts dealer that values communication and customer experience, which Fenix apparently does by assigning every order a service person. Their communication is thorough, making Matt Perry Hall's best contact person. This strategy has increased the overall market share for Fenix in Jacksonville because the users stick with them once they switch. A good company reputation is the key.(".")
Frequently asked questions
7 questions
What do Fenix Parts clients say about their customer service?
Reviewers consistently praise the exceptional customer service at Fenix Parts, highlighting staff like Matt Perry and Maston Barbaree for their helpfulness and responsiveness. Many mention feeling prioritized and appreciated during their interactions.
Does Fenix Parts offer warranties on their auto parts?
Yes, Fenix Parts provides various warranty options, including a month warranty, a year warranty without mileage limit, and labor warranty, ensuring customer satisfaction and peace of mind with their purchases.
What types of auto parts can I find at Fenix Parts Jacksonville?
Fenix Parts specializes in automotive parts including engine parts, body panels, and transmission parts. They also provide order assistance, returns and credits handling, and warranty management to enhance customer experience.
What delivery options does Fenix Parts provide?
They offer local delivery, shipping parts, and express delivery services, ensuring that customers receive their auto parts quickly and efficiently.
How does Fenix Parts ensure quality in their auto parts?
Fenix Parts guarantees that all their recycled original equipment meets customer expectations. They have an extensive inventory and a reputation for providing high-quality parts at competitive prices.
Can I return a part if it doesn't meet my needs?
Yes, Fenix Parts allows returns within 30 days if the part does not meet your requirements, with a no-questions-asked policy, ensuring customer satisfaction.
Where is Fenix Parts Jacksonville -(Previously Go Auto Recycling) located?
12270 New Kings Rd, Jacksonville, FL 32219, USA
Location & directions
Jacksonville, Florida
Fenix Parts Jacksonville -(Previously Go Auto Recycling)