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  1. US
  2. FL
  3. Jacksonville
Bates Security

Bates Security

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9700 Philips Hwy STE 108, Jacksonville, FL 32256, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

Sonny Bates, who acquired Sonitrol in 1969 and changed the way our business protected homes and companies, was a visionary. Sonny's experience in law enforcement allowed him to understand criminals more than anyone else could. Our company still employs his methods. When you have a lot to do and need to speak to someone, why would they want to call a machine? No one! You may call our Customer Service Center and be greeted by a human being. We can guard any company and residence from Orange Park to Jax Beach. We can secure all of Jacksonville, including Hollyford, Naval Air Station Jacksonville to the south, and the Naval Air Station Jacksonville in the south. Our extremely reliable fire detection, burglary, and access control technologies, like camera and door access control, save lives. We can keep track of a system installed by another security company. Our control station can notify first responders wherever they are within seconds of an alarm being triggered.

 

SUMMARY   Reviews Summary

Bates Security reviews show an overwhelmingly positive customer feedback. Customers applaud the professional technicians and exceptional customer service. According to them, security system installations are carried out with care and the billing is transparent and affordable. The technicians are also adept at solving all problems. There have been cases of system malfunction, but Bates Security is quick to respond and resolve the problem. The company is also commended for following-up after the transaction and ensuring that the customers are satisfied with the service. A variety of positive client feedback on the customer service summary sections of the company's website suggest the remarkable manner in which Bates Security care for its customers. this illustrates their dedication to customer satisfaction and upkeep of the reputation which is likely to last for a long time in the Modern Security Systems sector. according to the reviews, fixing may come from anywhere and anytime, which is why customers need assistance immediately. It is gratifying to see that most of the customer complaints are handled professionally.. The fire systems are particularly impressive and customers recommend it as a preferred choice. Bates Security has good customer relations and this will keep the business going for a long time. This is a summary of the key points in the reviews.

 

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Pros & Cons

PROS
recommend (24)
highly recommend ... (15)
very professiona ... (5)
very knowledgeab ... (3)
recommended (3)
great customer s ... (3)
great service (3)
on time (2)
highly recommend ... (2)
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Cons
rude (1)
Bates Security Reviews: 89. Average Rating: 4.9
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