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Review Keywords Analysis

  1. US
  2. FL
  3. Jacksonville
Bicycles Etc.

Bicycles Etc.

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Open 10:00 AM-6:00 PM now
8036 Philips Hwy #8, Jacksonville, FL 32256, USA Get Directions
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ABOUT   Services Excellence Summary

Company Information Bicycles Etc. was founded in Jacksonville Florida in 1994. Our objective is to provide the best bike, equipment, and information so that our customers can fully enjoy the sport. Bicycles Etc. is now North Florida's largest dealer of Trek Bicycles and Electra Bicycles. Our inventory is larger than any other dealer, and we offer the lowest guaranteed prices and the most comprehensive availability. Every bike we offer comes with a comprehensive service plan. Bicycles Etc. offers tlc for your bike at no extra charge for as long as you own it. You are welcome to borrow our demo bikes and try them out. For up to 10 days, we will give you a credit toward the bike that best fits your expectations and demands. It might seem like yesterday when you gave your kid a bike, but they have outgrown it. Our 'Trade Up' scheme might pique your interest. We'll give you a 50% trade-up credit for a youth bike (26-inch wheels/xs or smaller) when they sell for up to 50% of your original purchase price. This is how we show our gratitude for your business. Bicycles Etc. is considerably a service business. Bicycles Etc. pays a lot of money to educate our service staff and mechanics. Every one of them undergoes a strenuous and continuous training program to keep them up to date on the most recent technical developments in bike parts, accessories, and bikes. You can ask us any concerns about your bike's performance or functionality. Let us give your bike...

 

SUMMARY   Reviews Summary

Positive reviews about the bike store. Customers speak highly of the helpfulness and friendliness of staff as well as their competence and professionalism. Great sale experience details, from choosing the right product to purchasing, with an extent of attention and care that leaves many reviewers impressed. The store is also known to have a wide range of bikes and accessories. After-sales maintenance receives great reviews from customers, and it is crucial to keep bikes in good shape for long. Some staff names are also mentioned, which shows a personal touch to their service. Some people point out issues with communication, but they say staff resolve them promptly, and the positive feedback is that time passes without realizing you have been there. A favorite shop for many people biking or needing any related advice, with confident recommendations to friends. It also seems to be a shop that motivates a customer to buy another bike in the future. The store has an attractive mix of professionalism and a sense of a community when you visit.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (44)
highly recommend ... (24)
very helpful (19)
great service (17)
very knowledgeab ... (15)
knowledgeable st ... (13)
very friendly (12)
helped me (11)
friendly and kno ... (10)
friendly staff (10)
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Cons
expensive (1)
not happy (1)
slow (1)
rude (1)
not great (1)
disappointed (1)
over priced (1)
poor customer se ... (1)
Bicycles Etc. Reviews: 499. Average Rating: 4.8
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