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Reformation

Address: 3911 NE 1st Ave, Miami, FL 33137, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Dress Purchase Silk Dresses $150 - $300 Call to Book
Linen Dresses $120 - $250 Call to Book
Casual Dresses $80 - $150 Call to Book
Returns and Exchanges Online Returns $0 - $10 Call to Book
In-Store Exchanges $0 - $5 Call to Book
Final Sale Policy Queries $0 - $0 Call to Book
Customer Service In-Store Assistance $0 - $0 Call to Book
Online Help $0 - $0 Call to Book
Feedback Resolution $0 - $0 Call to Book
Clothing Quality Issues Fabric Complaints $0 - $0 Call to Book
Defective Returns $0 - $0 Call to Book
Final Sale Inquiries $0 - $0 Call to Book

About this business

At Reformation, we have been championing sustainable fashion since 2009. We aim to make sustainable clothing accessible to everyone. By 2025, we will become Climate Positive, and by 2030, we will introduce a circular fashion process for all our products. Our employees at the Los Angeles factory and our partner factories worldwide have undergone a rigorous selection process to ensure that we provide top-quality items while advancing the industry. We are a sustainable brand offering fashionable and trendy clothes, shoes, and accessories made from cutting-edge materials and sustainable practices.

Reviews Summary

Reviewers are raving about the staff, noting their warm and helpful attitudes cool tech features and a simple returns process. The large number of reviews is a good start. The service's most common criticism is how slow it is. The dresses are fantastic, including the white linen selection and iconic Juliet dress. Customers overall have great first impressions. A writer is already planning to return for great service and to see more of their clothing.

Frequently asked questions

7 questions
What do Reformation clients say about their experience with the staff?
Reviewers consistently praise the staff for being friendly, helpful, and providing excellent customer service. One customer highlighted their positive interaction with a sales associate named Julia during their first visit, noting the great assistance received.
Does Reformation handle returns and exchanges for online orders in Miami?
Yes, they offer online returns and in-store exchanges. Customers have noted that the return process is easy, with one reviewer specifically mentioning a pleasant experience while returning a dress purchased online.
Can I find a variety of dress styles at Reformation?
Yes, they offer a great selection of dress styles, including silk, linen, and casual dresses, catering to diverse fashion preferences.
How does Reformation address clothing quality issues?
They handle clothing quality issues through fabric complaints, defective returns, and inquiries about final sale items, ensuring customer satisfaction.
What can I expect when visiting Reformation for the first time?
First-time visitors can expect a welcoming atmosphere with attentive staff. Reviewers have noted the pleasant experience and helpful service, making it a great choice for shopping.
What is Reformation's mission regarding sustainability?
Since 2009, Reformation has aimed to bring sustainable fashion to everyone, with goals to be Climate Positive by 2025 and to incorporate circular fashion practices by 2030.
Where is Reformation located?
3911 NE 1st Ave, Miami, FL 33137, USA

Location & directions

Miami, Florida
Reformation
Women Clothing Store
Address
3911 NE 1st Ave, Miami, FL 33137, USA
Hours
Closed Now
Reformation Reviews · 3.6 average
0 Reviews
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