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  2. FL
  3. Tampa
Saia LTL Freight

Saia LTL Freight

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2414 N 70th St, Tampa, FL 33619, USA Get Directions
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ABOUT   Services Excellence Summary

The Company Upon his return from the First World War, Louis Saia Sr. founded Houma (La.)-based Saia LTL Freight in 1924. Saia has evolved into an international carrier with a range of over 190 terminals that provide nationwide coverage. Our network of partners extends to include Alaska, Hawaii, Puerto Rico, Canada, and Mexico. At Saia, we have over 11,000 employees, with our headquarters situated in the thriving metropolitan area of Johns Creek, Ga. The American Trucking Associations Safety Management Council recognized Saia LTL Freight for our years of exceptional safety record. Our mission statement is simple: To guarantee the safety and success of our customers by offering specialized solutions based on our three core values of service-oriented value, people, purpose, and performance. You'll Have the Experience to Get You Where You Want to Go In this industry, experience matters. What you get from a veteran carrier is far more than just a “been there, done that”; you receive a partner. Moreover, Saia LTL Freight's relationship with its customers is not about quarter-to-quarter results.

 

SUMMARY   Reviews Summary

The reviews mention that Saia is highly regarded as a top-ranking shipping company due to its exceptional service and offers that ensure customer satisfaction. They point to their operational efficiency and reliability as key reasons to recommend Saia. Not only do their client-focused approach and skilled staff create good interactions, the reviews also note that Saia is highly proactive. Most of the reviews express a high level of customer satisfaction and approval with the company. Customers indicated that SAIA provides excellent shipping service and thus helps businesses thrive. The reviews say that the carrier's employees are motivated to understand their markets. As a result, businesses value SAIA.

 

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Reputation Change over time

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Pros & Cons

PROS
excellent experi ... (1)
very friendly (1)
great people (1)
helped me (1)
on time (1)
Cons
horrible (4)
lack of communic ... (2)
do not use (2)
unprofessional (2)
worst company (1)
horrible custome ... (1)
no customer serv ... (1)
upset (1)
poor customer se ... (1)
terrible service ... (1)
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Saia LTL Freight Reviews: 70. Average Rating: 3.0
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