Since 1960, Stepp's Transportation Service, Inc. has been a family-owned company proudly serving the Tampa Bay area. Our passion and respect for the towing industry, customers, and community have allowed us to expand from Jim Stepp's humble one-tow truck service in 1960 in Temple Terrace, where our customers remain part of our extended family.
Post-Jim Stepp’s leadership has passed on to his son and company President, Todd Stepp. Stepp's will continue to grow and expand into new markets under Todd Stepp's careful guidance. Todd Stepp's wisdom, judgment, and knowledge will be a tremendous benefit to the company.
We began in 1960 as a small service station with one tow truck. We have grown from that simple beginning to provide a complete range of services. This includes Towing and Emergency Roadside Services, Heavy Transport and Auto Parts, and Environmental Response. We specialize in Transport, Hauling, and Towing. If you need prompt and dependable service, call the experts at Towing Stepp's. We look forward to assisting you!
Reviews Summary
Positive reviews for Stepp's Heavy Transport, mostly praising their staff, especially Bonnie, Bernd, Darryl, and Jimmy. They are professional, personable and responsive, making customers feel valued. Their company is great for towing motorcycles and moving heavy equipment across state lines. Customers find their prices and service much better than the competition. Most critics say they have not just good but great customer service. So, although their business has flaws like any other, most customers are satisfied. They recommend Stepp's highly and will keep calling them.
Frequently asked questions
7 questions
What do Stepp's Transportation Service, Inc. clients say about the work?
Clients frequently praise the team for their professionalism, punctuality, and the friendly service provided by staff like Bonnie and Bernd. Many highlight the effective communication and care taken during towing and transport services, making them stand out in the Tampa area.
Does Stepp's Transportation Service, Inc. offer emergency towing services, and how do customers feel about their response time?
Yes, they provide emergency towing services. Customers have expressed satisfaction with their prompt response, often noting that the team is reliable and attentive, especially during urgent situations, which is a recurring theme in reviews.
Can I get a free consultation for my towing needs with Stepp's Transportation Service, Inc.?
Yes, they offer free phone support and in-person consultations to assist customers with their towing and transport needs, ensuring a friendly and informative experience.
What services does Stepp's Transportation Service, Inc. provide?
Stepp's offers a range of services including Towing Services (Motorcycle Towing, Automobile Towing, Emergency Towing), Transport Services (Shipping Container Delivery, Equipment Transport, Long-Distance Transport), and Customer Service (Phone Support, In-Person Consultation, Follow-Up Assistance).
Who leads Stepp's Transportation Service, Inc. and what is their experience?
The company is led by Todd Stepp, son of the founder Jim Stepp. With over 60 years of family ownership, Todd's leadership continues to uphold the values and quality of service established since 1960.
What type of transport services does Stepp's Transportation Service, Inc. handle?
They specialize in transport services including Shipping Container Delivery, Equipment Transport, and Long-Distance Transport, catering to various logistical needs in the Tampa Bay region.
Where is Stepp's Transportation Service, Inc. located?