Blusolar excelled in sales, secured our loan, installed our panels and battery. However, they have not finished their work. Their system has sat on my roof for three months without functioning, and I cannot locate them across all platforms. I have made over 100 calls, emails, and texts, but I have not received any response. This is outrageous. They have taken their money from somewhere, but I am left stranded. Disrespectful. This company is pure fraud. You cannot imagine how disappointed I am. I have just started my loan repayments. I have been used and taken advantage of.
Reviews Summary
The reviews present a wholehearted endorsement of Blu Solar Energy, particularly due to the team working there. Katrina's consistently received approval for her customer service, especially her patience and excellent explanations. Katrina is often credited with making customers feel confident and informed even when they doubted their decision. Customers frequently highlight Clarence for his professionalism and thorough consultations, making them feel confident in a confusing process. Katrina and Clarence's customer service frequently saved the day and easily helped many customers with their investments, prompting them to suggest anyone considering solar energy to consult them. Indeed, many were sold on the solar energy option following the consultations. Blu Solar Energy offers a fantastic customer service experience and knowledgeable staff, making the process seamless and enjoyable for customers and enabling them to do proper and appealing investments in solar energy. The organization earns strong compliments from clients, who feel supported and informed throughout the process. In general, the firm's client-centered approach has made it a trustworthy firm to purchase solar energy.
Frequently asked questions
7 questions
What do Blu Solar Energy clients say about the work?
Clients frequently praise the knowledgeable staff, especially Katrina and Clarence, for their professionalism and patience throughout the solar installation process. Many reviews highlight excellent customer service and the team's ability to address questions and concerns effectively.
Does Blu Solar Energy provide free consultations for solar panel installation?
Yes, they offer free initial consultations, which include a detailed energy assessment and solar design consultation to help potential customers understand their options.
What services does Blu Solar Energy offer for solar energy solutions?
Blu Solar Energy provides a range of services, including Solar Panel Installation (Standard, Roof Mount, Ground Mount), Battery Storage Solutions (Home Backup, Commercial Storage, Installation), Financing Options (Solar Loans, Leasing, PPA), Consultation Services (Free Consultation, Energy Assessment, Design Consultation), and Customer Support (Technical, Warranty, Installation Follow-up).
Can I get battery storage solutions from Blu Solar Energy?
Yes, they offer battery storage solutions including home battery backup, commercial battery storage, and battery installation to enhance energy independence.
How does Blu Solar Energy handle customer support after installation?
The company provides comprehensive customer support, including technical support, warranty assistance, and installation follow-up to ensure customer satisfaction post-installation.
Where is Blu Solar Energy located?
100 Hartsfield Center Pkwy Ste 500, Atlanta, GA 30354, USA
Location & directions
Atlanta, Georgia
Blu Solar Energy
Solar Panel Company
Address
100 Hartsfield Center Pkwy Ste 500, Atlanta, GA 30354, USA