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  1. US
  2. GA
  3. Augusta
Babbitt's Inc

Babbitt's Inc

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3111 Damascus Rd, Augusta, GA 30909, USA Get Directions
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ABOUT   Services Excellence Summary

Since 1924, the local, family-owned establishment of Babbitt's Inc. has been providing the Central Savannah River Area in Central Georgia with heating, cooling, and plumbing services. Babbitt's believes in a one-customer-at-a-time approach, and this has been reflected in our exceptional customer service, trustworthiness, and ethical approach. We consider you more than just a client; you are part of our extended family. Babbitt's Inc. is the perfect pick for all of your air conditioning upgrades and tune-ups, including smart digital thermostats and furnace fix services. We also replace whole HVAC systems. Babbitt's Inc. also has clever tips to help you maintain your heater, air conditioner, or heat pump and save money on your utility bills. Simply put, we can help you save money.

 

SUMMARY   Reviews Summary

Babbitt’s Plumbing & Heating receives excellent reviews. Numerous customers share stories about receiving quick, effective service from technicians such as Thomas, Scott, David, Michael, Austin, and Chris. In various stories, technicians rapidly restored multiple systems, including plumbing and air conditioning that were not working. Customers also report how the technicians go above and beyond, providing tips and plenty of details while showing empathy. In stressful scenarios, such as discovering a major gas leak, Chris was available on a Sunday to diagnose the issue, educate the customer, and replace the vital parts. Babbitt’s services, especially maintenance, receive a lot of praise, with customers professing that the company's employees are knowledgeable and can be counted on. Prompt communication is likewise a hit, with responses appreciated and emergency work carried out even on weekends. Many customers say they are happy, particularly because they feel the company cares about them and is willing to listen to their requests. This implies Babbitt’s is a reliable alternative for plumbing and heating needs. The cost is reasonable as well, according to consumers. Many customers suggest the company to family members and friends because of the valuable service they give.

 

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Pros & Cons

PROS
recommend (6)
highly recommend ... (4)
went the extra m ... (2)
honest professio ... (1)
quality work (1)
great prices (1)
great customer s ... (1)
fast service (1)
excellent job (1)
Cons
charged extra (1)
disrespectful (1)
worst company (1)

Babbitt's Inc Reviews: 20. Average Rating: 4.0

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