DriveTime Automotive Group Inc. is a U.S.-based retailer of used automobiles and a finance firm. The headquarters of DriveTime Automotive are in Tempe, Arizona. The company offers finance and car sales to customers across the United States. The company was formerly known as Ugly Duckling. It was renamed DriveTime by the company in 2002. Our financing is flexible enough to suit your budget, regardless of your credit history. The online finance application will give you all the information you require to make an informed decision about purchasing your next used vehicle. You will notice terms designed just for you when you look at the online application. These terms are based on your particular credit and personal information, such as the minimum down payment required. This means you will have a more satisfying car buying experience.
Reviews Summary
The reviews highlight a pattern of positive feedback about the car dealership's customer service. Frequent names, mainly Joseph Brown, Loywanda, and Sean Hatfield, recognize for high praise for customer service and hard work. The majority of reviewers admire Loywanda for her exceptional customer service, notably noting that the car-buying process is stress-free and enjoyable with her help. Other reviewers also commended Sean and Joseph for their professionalism and helpfulness. Furthermore, many people prefer DriveTime because of Loywanda, Joseph Brown, or Sean's customer service. Although no general score is provided, the customer remarks showcase people that are satisfied with the three customer service representatives.
Frequently asked questions
7 questions
What do DriveTime Used Cars clients say about the customer service?
Clients frequently praise the staff's professionalism and friendliness, with particular mentions of Joseph Brown and Loywanda for their helpfulness and patience throughout the car buying process. Many reviews highlight the seamless experience and supportive environment provided by the team.
Does DriveTime Used Cars offer financing options for those with poor credit?
Yes, DriveTime provides flexible financing options tailored to individual credit histories, allowing clients to choose terms that fit their budgets. This approach is designed to enhance the car shopping experience.
What services does DriveTime Used Cars offer?
DriveTime offers a variety of services including car sales (used cars and certified pre-owned cars), car financing, sales assistance, post-purchase support, trade-in assistance, and vehicle maintenance services such as oil changes, tire rotations, and brake inspections.
Can I get trade-in assistance at DriveTime Used Cars?
Yes, DriveTime provides trade-in assistance as part of their customer service, helping clients navigate the process of trading in their vehicles when purchasing a used car.
How does DriveTime Used Cars handle vehicle maintenance?
DriveTime offers vehicle maintenance services including oil changes, tire rotations, and brake inspections, ensuring that customers can keep their vehicles in good condition after purchase.
What do customers say about the car buying process at DriveTime Used Cars?
Customers report a quick and efficient car buying process, often highlighting the patience and thoroughness of staff like Sean and Loywanda, making it a positive experience overall.