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Review Keywords Analysis

  1. US
  2. GA
  3. Augusta
DriveTime Used Cars

DriveTime Used Cars

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3212 Washington Rd, Augusta, GA 30907, USA Get Directions
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ABOUT   Services Excellence Summary

DriveTime Automotive Group Inc. is a U.S.-based retailer of used automobiles and a finance firm. The headquarters of DriveTime Automotive are in Tempe, Arizona. The company offers finance and car sales to customers across the United States. The company was formerly known as Ugly Duckling. It was renamed DriveTime by the company in 2002. Our financing is flexible enough to suit your budget, regardless of your credit history. The online finance application will give you all the information you require to make an informed decision about purchasing your next used vehicle. You will notice terms designed just for you when you look at the online application. These terms are based on your particular credit and personal information, such as the minimum down payment required. This means you will have a more satisfying car buying experience.

 

SUMMARY   Reviews Summary

The reviews highlight a pattern of positive feedback about the car dealership's customer service. Frequent names, mainly Joseph Brown, Loywanda, and Sean Hatfield, recognize for high praise for customer service and hard work. The majority of reviewers admire Loywanda for her exceptional customer service, notably noting that the car-buying process is stress-free and enjoyable with her help. Other reviewers also commended Sean and Joseph for their professionalism and helpfulness. Furthermore, many people prefer DriveTime because of Loywanda, Joseph Brown, or Sean's customer service. Although no general score is provided, the customer remarks showcase people that are satisfied with the three customer service representatives.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (10)
very helpful (8)
highly recommend ... (7)
very professiona ... (6)
great customer s ... (6)
excellent custom ... (3)
helped me (3)
great experience ... (2)
very knowledgeab ... (2)
great service (2)
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Cons
waste of time (2)
waited for an ho ... (1)

DriveTime Used Cars Reviews: 101. Average Rating: 4.9

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