Rivertown Ford is a licensed Ford Sales and Service Center in Columbus, Georgia, close to Phenix, Alabama. New Ford Car, Truck, and Utility Vehicle Sales, Ford Service and Parts, Ford Financing and Lease Options are provided by our dealership in Columbus, Georgia. Our top priority is to not only sell you a car and wave goodbye but also to find a car that fits your budget and needs and keep it running for numerous years. For regular maintenance or not-so-routine fixes, our factory-trained mechanics will keep your Ford feeling fresh at Rivertown Ford.
Reviews Summary
Rivertown Ford review contains a lot of feedback, positive and notable one. Customers commend employees in the showroom like Sabrina and Hunter Brown, who made them feel welcomed and prioritized, and in the repair workshop, where Technicians deliver high-quality service. The most mentioned is Tom, who explain to customers and their car's issues through video. Other customers are pleased with how the staff frequently communicated with them and kept them updated about their vehicles. Overall, most customers are delighted with the service, whether minor or possibly big repairs. Customers are also happy with the work done in the shop, as well as with the sales and support they received. These experiences make people happy and more private vehicles industries, and they are a step forward to satisfaction and loyalty.
Frequently asked questions
7 questions
What do Rivertown Ford clients say about the work?
Reviewers consistently praise the excellent customer service, particularly highlighting staff like Hunter, Robbie, and Sabrina for their attentiveness and communication. Many customers appreciate timely updates during service, and the overall professionalism of the team is frequently mentioned.
Does Rivertown Ford offer vehicle maintenance services, and what do customers say about their experience?
Yes, they provide vehicle maintenance services including oil changes, tire rotations, and brake inspections. Customers have noted the service department's efficiency and the quality of care, with many expressing satisfaction with timely updates and thorough communication.
Can I get help with financing at Rivertown Ford?
Yes, Rivertown Ford offers finance coordination as part of their customer service. Reviewers have mentioned positive experiences with the finance team, highlighting their helpfulness and professionalism during the vehicle purchase process.
Does Rivertown Ford handle vehicle repairs, and how do customers feel about their service?
They offer vehicle repair services such as engine diagnostics, AC repair, and transmission service. Customers have reported positive experiences, especially noting the thoroughness and expertise of the technicians in addressing repair needs.
Who should I ask for if I want great customer service at Rivertown Ford?
Customers frequently recommend speaking with staff members like Hunter, Robbie, and Sabrina for exceptional service. They have been highlighted in reviews for their attentiveness and ability to make clients feel valued during their visits.
What types of vehicles can I purchase from Rivertown Ford?
Rivertown Ford specializes in selling new Ford cars, trucks, and utility vehicles, in addition to a selection of used cars. They focus on helping customers find vehicles that fit their budget and needs.