Our company, MD Restoration, is Hawaii's biggest locally-owned disaster recovery company. We are available 24 hours a day, and our professionals are ready to jump into action on your behalf. We work to safeguard and restore your property and peace of mind after water, fire, or mold damage. Our company is committed to being there when you need us the most. Water loss can lead to instant safety and health concerns. Flooding and/or water damage can spread quickly and affect other parts of the house. Water can also flood the neighboring flats next to or beneath yours. This may mean residential apartment complexes, office buildings, and high rises. MD Restoration hosts a 24/7 Call Center in Honolulu Hawaii with live operators reachable during emergencies seven days a week, 365 days a year. We can reach most Oahu locations in 30 minutes. We specialize in commercial and residential restoration services. MD Restoration is a licensed general contractor and an IICRC Certified firm. We are a local company. Contact us in case of water damage or a catastrophe.
Reviews Summary
The clients express satisfaction with MD Restoration Company. They highlight the company's timely responses, clear communications, follow-up, and professionalism at every level. Clients laud individuals like Paul Parke and Troy for their adept project management, explaining more about the repair process, and efficient and helpful updates. They are grateful for the exceptional work done by the crews, such as Lance, Justin, and Anthony, and the removal of their personal effects. Workers protect the areas, clean them well, and work with clients during the entire process, such as Russ, who effectively cleaned carpets and garments. Many customers appreciate the office staff for communicating every detail of the process to adjust the small difficulties and ensure their satisfaction. Many clients recommend the company for significant damage repairs and stressful times for them or their houses.
Frequently asked questions
7 questions
What do MD Restoration clients say about the work?
Clients frequently praise the team for their rapid response, professionalism, and thorough communication throughout the restoration process. Reviewers specifically mention the courteous nature of staff like Paul Parke and the effectiveness of crews like AJ and Tristan in handling water damage.
Does MD Restoration handle emergency water extraction in Honolulu, and what do customers say about their response time?
Yes, they offer emergency services including water extraction. Customers highlight the team's quick response, often stating they arrived within 30 minutes, which helped prevent further damage during critical situations.
What services does MD Restoration provide for water damage cleanup?
MD Restoration specializes in water damage restoration, including leak assessment, water extraction, and mold removal. They also offer drywall repair, carpet cleaning, asbestos remediation, pest control, and emergency services like emergency clean-up.
How does MD Restoration ensure quality during their restoration projects?
The team is noted for their attention to detail and professionalism, with multiple reviewers mentioning that they kept clients informed about the work process and timelines, ensuring quality outcomes and satisfaction.
What are the operating hours for MD Restoration?
MD Restoration operates 24/7, with the following hours: Monday: 00:00-23:59 | Tuesday: 00:00-23:59 | Wednesday: 00:00-23:59 | Thursday: 00:00-23:59 | Friday: 00:00-23:59 | Saturday: 00:00-23:59 | Sunday: 00:00-23:59.
Is MD Restoration a licensed contractor, and what expertise do they have?
MD Restoration is a licensed general contractor and holds IICRC certifications, indicating their expertise in restoration services and adherence to industry standards for quality and safety.