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Carfect (Formally Auto Warehouse)

Carfect (Formally Auto Warehouse)

102 reviews
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+17732795262
Closed  Now now
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Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday Closed
1542 E New York St, Aurora, IL 60505, USA Get Directions
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ABOUT   Services Excellence Summary

Carfect (Formerly Auto Warehouse) is Aurora’s premier pre-owned vehicle dealer. Our dealership can be your car financing solutions. Whether you want financing or a new vehicle, we can assist you. Our expertise includes bad credit car loans, buy-here, pay-here, special financing, and pre-owned automobile sales. We also provide in-house financing and extended warranty services. Our passionate and skilled experts will assist you in selecting the ideal car for your financial capacity and demands. Our staff can make the car purchasing process straightforward and stress-free. Our extensive inventory and financing possibilities enable us to discover the appropriate car for your requirements. Call Aurora's best auto dealerships.

 

SUMMARY   Reviews Summary

The dealership has numerous positive reviews, several highlighting the perseverance and helpfulness of their agents. Several customers – including one who was only 18 — report satisfaction with their service, and particularly the friendliness of agents like Joaquin Cordoba and Raul Garcia. Many reviews mentioned unexpectedly positive experiences, with several consumers praising the supportive culture at the dealership. Lots of people lauded the salespeople for going above and beyond to help customers purchase appropriate vehicles regardless of their credits. The results were beyond some customers' expectations, with one noting that prices were higher than expected. Overall, the dealership is a high recommendation due to the excellent service provided by their workers.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (13)
helped me (5)
excellent servic ... (4)
good service (4)
recommended (4)
very friendly (3)
great customer s ... (3)
good experience (2)
very helpful (2)
very good servic ... (2)
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Cons
not recommend (3)
horrible (3)
disrespectful (2)
rude (2)
horrible custome ... (1)
stay away (1)
no communication ... (1)
0 stars (1)
horrible (1)
rude customer se ... (1)
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Carfect (Formally Auto Warehouse) Reviews: 102. Average Rating: 4.0

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Reviews (1) Google Reviews (101)
K
Kimberly
on Trustanalytica
Fix negative reputation Fix negative reputation
This place is absolutely horrible. They sold my boyfriend a car and couldn’t produce the inspection report and from the second he drove it off the lot he was riddled with issues. When he reached out to inform them they couldn’t produce the inspection report and told him he had to bring it back but it would be there from 10-14 days which wasn’t possible. After a recent visit to try to trade in we were told he needed to give these shady people another 5k for a non working car to trade in. Then I asked them to buy it back. Liz told me no and that if he turned it back in it would count as a repo. They take advantage of people and don’t offer solutions for their mistakes. I have contacted an attorney and will be taking action. STAY AWAY!
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