Velazquez Auto Sales in Aurora, IL, is dedicated to customer service. We want to find the best quality used car, truck, or SUV that fits your budget and meets your needs. Our aim is to make the car buying process as smooth as possible. Please give us a chance to meet and exceed your expectations. Our experienced sales staff is enthusiastic about helping you find the right vehicle. Shop our virtual showroom, and then visit us for a test drive. Our inventory of used cars, trucks, and SUVs changes daily, so please check us out online.
Reviews Summary
Velazquez Auto Sales reviews are mostly positive, highlighting the superior auto care and courteous service their employees provide. Customers like the exceptional courtesy and that the dealership is truthful and trustworthy, praising the reliability and timeliness of the vehicles they purchase and the servicing they get. Some customers also mention that the owner, Rafael Velazquez, is accommodating and works with them to meet their needs. Such remarks frequently note faster service and fairer pricing, showing that the dealership is committed to customer service. Additionally, the dealership considers the financial implications of purchasing an automobile, with an example of helping someone with no credit to get her dream car. Other successes stem from the sales division, as staff members aid clients in discovering the best car that matches their needs. The most common review noted the eagerness pleased customers have towards returning to the dealership and recommending it to family and friends. Customers feel good each time they visit an auto dealership and experiencing a family aura. This makes the dealership a viable option for many people.
Frequently asked questions
7 questions
What do Velazquez auto sales clients say about the work?
Clients frequently praise the friendly and knowledgeable staff, quick service, and the ability to accommodate various credit situations. Many highlight their satisfaction with the quality of vehicles and the overall car-buying experience, emphasizing the team's commitment to customer service.
Does Velazquez auto sales offer financing options for used cars?
Yes, they provide financing options to help customers purchase used cars, trucks, or SUVs, making it easier for those with limited credit histories to secure a vehicle.
What services does Velazquez auto sales provide for vehicle maintenance?
They offer various vehicle maintenance services including brake service, suspension repair, and oil changes, ensuring that your vehicle remains in excellent condition after purchase.
What are the operating hours for Velazquez auto sales?
Their hours are as follows: Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 7:00 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: Closed.
Can I get a warranty option when purchasing a vehicle from Velazquez auto sales?
Yes, they offer warranty options for used vehicles, providing additional peace of mind for customers after their purchase.
How quickly can I expect service at Velazquez auto sales?
Customers have noted that service is prompt, with many mentioning quick turnaround times for both vehicle purchases and maintenance tasks, often completed before they need to return to work.