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Malabar Gold and Diamonds Chicago

Name: Malabar Gold and Diamonds Chicago
Address: Chicago, US
Telephone: +17734655755
Rating: 4.9612

103 reviews

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+17734655755

Open 11:30 AM-7:30 PM now

2652 W Devon Ave, Chicago, IL 60659, USA Get Directions

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ABOUT Services Excellence Summary

Founded in 1993, Malabar Gold & Diamonds (MGD) is a flagship company of Malabar Group, a leading diversified Indian business conglomerate. The company has an annual turnover of $4.1 billion. The 6th-largest jewellery retailer globally, Malabar Gold & Diamonds has over 300+ stores across ten countries with offices, design centers, wholesale units, and factories in India, the Middle East, the Far East, and the USA. Owned by more than 4,000 shareholders, the group has more than 16,500 professionals from over 26 countries. The enterprise was established by a team of enterprising entrepreneurs in 1993. Mr. M P Ahammed expanded his agri-corp industry circle and ventured into a historical city called Kozhikode to form a jewellery trading company. The Malabar Group; constant in its unwavering golden spirit, has transitioned into a formidable business empire filled with expertise, vision, and guidance. The headquarters (HQ) located in the historical city of Kozhikode shines as a beacon of success, a story of Trust, Teamwork, and Goodwill.

SUMMARY Reviews Summary

Reviews overwhelmingly praising sales representatives, particularly Parul. Shoppers found Parul very helpful, patient, and efficient in finding merchandise to meet their needs. Other salespeople, such as Bhavikaben, Sham Shiah, and Nedihi, also garnered good reviews for their courteousness and ability. Consumers agreed on the staff's pleasantness and ability to present good product choices. A lot of customers purchased diamond and gold items and found outstanding service and high-quality pieces that would last. MALABAR's customer service has been awarded a high rating, with Noor's attentive and welcoming service standing out. Store customers say they had a fantastic experience. Staff members helped them with their purchase choices and were accommodating and very supportive. A welcoming setting, high-quality products, and favorable prices are the attributes that will keep customers coming back. The salesperson Brinda deserves a mention since she provided helpful and knowledgeable service. Even those who were shopping while on vacation had positive experiences because of the genuine team they encountered. Staff are encouraging and accessible, and prices are fair in the store; customers say this will make them want to do business with the shop again.