Founded in 1993, Malabar Gold & Diamonds (MGD) is a flagship company of Malabar Group, a leading diversified Indian business conglomerate. The company has an annual turnover of $4.1 billion. The 6th-largest jewellery retailer globally, Malabar Gold & Diamonds has over 300+ stores across ten countries with offices, design centers, wholesale units, and factories in India, the Middle East, the Far East, and the USA. Owned by more than 4,000 shareholders, the group has more than 16,500 professionals from over 26 countries. The enterprise was established by a team of enterprising entrepreneurs in 1993. Mr. M P Ahammed expanded his agri-corp industry circle and ventured into a historical city called Kozhikode to form a jewellery trading company. The Malabar Group; constant in its unwavering golden spirit, has transitioned into a formidable business empire filled with expertise, vision, and guidance. The headquarters (HQ) located in the historical city of Kozhikode shines as a beacon of success, a story of Trust, Teamwork, and Goodwill.
Reviews Summary
Reviews overwhelmingly praising sales representatives, particularly Parul. Shoppers found Parul very helpful, patient, and efficient in finding merchandise to meet their needs. Other salespeople, such as Bhavikaben, Sham Shiah, and Nedihi, also garnered good reviews for their courteousness and ability. Consumers agreed on the staff's pleasantness and ability to present good product choices. A lot of customers purchased diamond and gold items and found outstanding service and high-quality pieces that would last. MALABAR's customer service has been awarded a high rating, with Noor's attentive and welcoming service standing out. Store customers say they had a fantastic experience. Staff members helped them with their purchase choices and were accommodating and very supportive. A welcoming setting, high-quality products, and favorable prices are the attributes that will keep customers coming back. The salesperson Brinda deserves a mention since she provided helpful and knowledgeable service. Even those who were shopping while on vacation had positive experiences because of the genuine team they encountered. Staff are encouraging and accessible, and prices are fair in the store; customers say this will make them want to do business with the shop again.
Frequently asked questions
7 questions
What do Malabar Gold and Diamonds Chicago clients say about the customer service?
Clients frequently praise the courteous and attentive staff, highlighting individuals like Parul, Brinda, and Sham Shiah for their helpfulness and patience. Many reviews mention the excellent service provided, making the shopping experience enjoyable and stress-free.
Does Malabar Gold and Diamonds Chicago offer custom design services?
Yes, they provide custom design services as part of their offerings. This allows customers to create unique jewelry pieces tailored to their preferences.
What are the hours of operation for Malabar Gold and Diamonds Chicago?
Their hours are as follows: Monday: 11:30 AM - 7:30 PM, Tuesday: Closed, Wednesday: 11:30 AM - 7:30 PM, Thursday: 11:30 AM - 7:30 PM, Friday: 11:30 AM - 7:30 PM, Saturday: 11:30 AM - 7:30 PM, Sunday: 11:30 AM - 7:30 PM.
Can I get a free jewelry consultation at Malabar Gold and Diamonds Chicago?
Yes, they offer free jewelry consultation services, allowing customers to receive expert advice and assistance in selecting the perfect piece.
How does Malabar Gold and Diamonds Chicago ensure product quality?
They guarantee product quality through services like quality gold assessment, genuine diamond certification, and design authenticity verification, ensuring customers receive only the best.
What types of jewelry can I find at Malabar Gold and Diamonds Chicago?
They offer a diverse selection, including gold jewelry, diamond jewelry, and bracelets, catering to various tastes and occasions.
Where is Malabar Gold and Diamonds Chicago located?