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Marshall Pierce & Co.

Name: Marshall Pierce & Co.
Address: Chicago, US
Telephone: +13126424299
Rating: 4.9094

298 reviews

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+13126424299

Closed Now now

960 Michigan Ave, Chicago, IL 60611, USA Get Directions

jeweler Best Jewelers in United States Best Jewelers in Illinois

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ABOUT Services Excellence Summary

Fagerhult is a small idyllic town in southern Sweden of above 200 households and has been home to the Bern family for two centuries. During the 19th century, the family thrived in clockmaking. The town square was dominated by the family’s clock on a tower, and it was the attendant’s job to climb 157 steps for each winding. The Bern clockmakers later replicated the clock, and their craft was carried down the generations where sons learned both science and art encouraged by the fathers.

SUMMARY Reviews Summary

Customers of Marshall Pierce and Co.'s reviews are positive and focused on customer service. Every customer has a lovely story to share. The boutique's service is highly commended as fantastic. Great attention to detail in servicing jewelry and watches, A happy client had their daughter's engagement ring enhanced. Every staff person's name mentioned in the reviews is commendable, thanks to the excellent service. High praise is given for all the high-quality merchandise, but the highlight is the store's own excellent work. Marshall Pierce & Co.'s high-quality, competitive pricing ensures high customer satisfaction and encourages continued patronage. High marks are also given to Evan and Jerry. A review from the second decade of patronage highlights these two employees' excellent customer service and response. The boutique's staff, especially Evan and Jerry, are lauded for making buying high-quality gems a very rewarding experience. Several people said that they planned to return and would recommend Marshall Pierce and Co. as the first place to go for high-quality jewelry. The majority of reviews commend the boutique for its exceptional service and high-quality but fairly priced merchandise. These reviews typically mention excellent customer service and trustworthy employees. Trusted evaluation of Marshall Pierce & Co. services is high. The Internet is one of the best places to conduct a secondary assessment of the watch and jewelry boutique.

John Doe left a 5 star review

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Reputation Change over time

Pros & Cons

PROS

recommend (30)

highly recommend ... (15)

great service (12)

great experience ... (9)

helped me (7)

wonderful experi ... (5)

great customer s ... (5)

recommended (5)

great selection (5)

very knowledgeab ... (4)

Cons

no response (1)

uncomfortable (1)

poor communicati ... (1)

poor customer se ... (1)