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Review Keywords Analysis

US / IL / Chicago
Marshall Pierce & Co. photo
Marshall Pierce & Co. photo
Marshall Pierce & Co. photo
Marshall Pierce & Co. photo
Marshall Pierce & Co. photo

Marshall Pierce & Co.

Address: 960 Michigan Ave, Chicago, IL 60611, USA Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Watch Repair Water Damage Repair $340 - $520 Call to Book
Chronograph Service $200 - $400 Call to Book
Watch Overhaul $300 - $500 Call to Book
Jewelry Repair Pearl Restringing $100 - $200 Call to Book
Earring Conversions $50 - $150 Call to Book
Antique Repair $80 - $180 Call to Book
Jewelry Sales Engagement Rings $1,000 - $5,000 Call to Book
Watches $300 - $10,000 Call to Book
Custom Jewelry $500 - $5,000 Call to Book
Jewelry Maintenance General Cleaning $20 - $50 Call to Book
Inspection $30 - $70 Call to Book
Stone Tightening $25 - $60 Call to Book
Custom Design Bespoke Rings $1,000 - $7,000 Call to Book
Personalized Pendants $500 - $3,000 Call to Book
Tailored Jewelry Pieces $300 - $2,500 Call to Book

What people love

From reviews
Customer service Quality merchandise Trustworthy staff Fair pricing Knowledgeable staff Quick repairs Great selection Helpful staff Long-term relationship Friendly staff

About this business

Fagerhult is a small idyllic town in southern Sweden of above 200 households and has been home to the Bern family for two centuries. During the 19th century, the family thrived in clockmaking. The town square was dominated by the family’s clock on a tower, and it was the attendant’s job to climb 157 steps for each winding. The Bern clockmakers later replicated the clock, and their craft was carried down the generations where sons learned both science and art encouraged by the fathers.

Reviews Summary

Customers of Marshall Pierce and Co.'s reviews are positive and focused on customer service. Every customer has a lovely story to share. The boutique's service is highly commended as fantastic. Great attention to detail in servicing jewelry and watches, A happy client had their daughter's engagement ring enhanced. Every staff person's name mentioned in the reviews is commendable, thanks to the excellent service. High praise is given for all the high-quality merchandise, but the highlight is the store's own excellent work. Marshall Pierce & Co.'s high-quality, competitive pricing ensures high customer satisfaction and encourages continued patronage. High marks are also given to Evan and Jerry. A review from the second decade of patronage highlights these two employees' excellent customer service and response. The boutique's staff, especially Evan and Jerry, are lauded for making buying high-quality gems a very rewarding experience. Several people said that they planned to return and would recommend Marshall Pierce and Co. as the first place to go for high-quality jewelry. The majority of reviews commend the boutique for its exceptional service and high-quality but fairly priced merchandise. These reviews typically mention excellent customer service and trustworthy employees. Trusted evaluation of Marshall Pierce & Co. services is high. The Internet is one of the best places to conduct a secondary assessment of the watch and jewelry boutique.

Frequently asked questions

7 questions
What do Marshall Pierce & Co. clients say about the work?
Clients frequently praise the exceptional customer service, attention to detail, and the quality of repairs and jewelry. Many highlight the knowledgeable staff, particularly Jerry and Evan, for their integrity and trustworthiness, making it a go-to jeweler in Chicago.
Does Marshall Pierce & Co. handle watch repairs, and how do customers feel about their service?
Yes, they offer watch repair services, including water damage repair and chronograph service. Customers have expressed satisfaction with the quick turnaround and quality of work, often noting that repairs are completed faster than at other jewelers.
What services does Marshall Pierce & Co. offer for jewelry maintenance?
They provide a range of jewelry maintenance services, including general cleaning, inspection, and stone tightening. This ensures that your jewelry remains in excellent condition and retains its beauty over time.
Can I get a custom-designed piece at Marshall Pierce & Co.?
Yes, they specialize in custom design, offering bespoke rings, personalized pendants, and tailored jewelry pieces. This allows customers to create unique items that reflect their personal style and preferences.
What are the hours of operation for Marshall Pierce & Co.?
Their hours are as follows: Monday: 10:00 AM-5:00 PM, Tuesday: 10:00 AM-5:00 PM, Wednesday: 10:00 AM-5:00 PM, Thursday: 10:00 AM-5:00 PM, Friday: 10:00 AM-5:00 PM, Saturday: 10:00 AM-5:00 PM, Sunday: Closed.
Does Marshall Pierce & Co. offer jewelry repair services, and what do customers say about them?
They provide various jewelry repair services, including pearl restringing and antique repair. Customers have reported excellent results, often mentioning the high quality of repairs and the care taken with their cherished items.
Where is Marshall Pierce & Co. located?
960 Michigan Ave, Chicago, IL 60611, USA

Location & directions

Chicago, Illinois
Marshall Pierce & Co.
Jeweler
Address
960 Michigan Ave, Chicago, IL 60611, USA
Hours
Open 10:00 AM - 5:00 PM
Marshall Pierce & Co. Reviews · 4.9 average
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