Recommend(11)Highly recommend(5)Very kind(5)Very helpful(4)Recommended(3)Excellent care(2)Very professional(2)Down to earth(1)Very welcoming(1)Helpful and professional(1)
About this business
Premier Veterinary Group - Chicago
Free parking is offered on our roof, which is accessible via N. Harding Ave., just past our building, or you can take advantage of the lot in front of our building accessible via Belmont Ave.
Reviews Summary
The reviews show that the Premier veterinary hospital is a place where many pet owners have found a caring team. Most reviewers had positive experiences. Several reviewers shared their experiences with emergencies or facing euthanasia, and the team's compassion. One pet owner described an emergency and how overwhelmed they felt. The front desk person made sure the person and their pet felt as comfortable as possible. The doctors and care team communicated well, with a focus on the pet's welfare the top priority. Many said their pets received top-quality medical care. Most said they would seek treatment at the hospital in the future. However, not all reviews were positive. A few negative reviews mentioned that the hospital lacked empathy.
My beautiful fur baby Liberty was not eating for a few days, spending her days looking up at the sky, loss of energy, and when I picked her up that fateful morning her stomach felt squishy. My heart dropped in my gut and I called my fiancée to accompany me to the emergency room. I could barely speak when we arrived at the Premier veterinary hospital in Orland. We passed an older gentleman walking to his car and he looked at us and said “good luck” I couldn’t respond but just stared at him walking into the building. I had called ahead and the receptionist said to just come in now so they were expecting us. We were put into a private room and immediately someone came and picked up Liberty to be observed and put on Oxygen. Dr Pearson came into the room with a syringe that contained fluids and blood which he stated was a sample taken after viewing her stomach with an ultrasound. She had Congestive heart failure. The news was not encouraging and there was no quality of life expected. We called my son so he could be there with us to allow us to honor the best gift of unconditional love ❤️ she gave us. She was born in our kitchen 11 years ago along with 5 siblings. She survived cancer about 5 years ago. We still have her Mom and Dad and her sister at home to carry on her memory.
I used to think watching our loved one take their last breathe was something awful but I felt so blessed to show her how much she was loved. We are heartbroken ? and have no regrets how everything happened so fast.
Thank you Dr Pearson for handling our beautiful Liberty with care and concern. Everyone at this location treated us with tremendous empathy and concern.
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