Gerald Lubell founded URBAN INSURANCE in 1961. This company has grown to become one of Chicago's largest auto insurance companies since then. URBAN INSURANCE has been around for over 60 years but has not abandoned its pledge to offer personal service. We are delighted to provide car insurance services for the grandchildren and children of clients we served half a century ago. URBAN INSURANCE is a licensed auto insurance company in Chicago. The city has seen many websites selling leads to other businesses. Our website will never sell your data to others, so you don't get unwanted calls or emails. URBAN Car Insurance connects you with an agent who listens and finds the best policy for you. Our approach to insurance is to focus on finding solutions and getting you the best rates. We can easily help you get SR22 insurance - just ask our team. Our 20+ companies will give you a quote, and we will offer you an electronic "Same Day SR-22" that is electronically filed with the Secretary. Good drivers can get "Preferred Rates" in addition to renewal and transfer discounts. Locals in the city of Chicago trustpanies with the most competitive rates and a variety of coverages for all types of drivers.
Reviews Summary
Urban Insurance Agency receives consistent praise from its customers for its excellent customer service and fair prices. Several reviewers specifically mentioned the staff by name, such as Sharon and Lucy, and described them as friendly, helpful, and professional. Urban's proactive customer service was also highlighted, with numerous customers mentioning that their issues were addressed promptly, even when the accident occurred out of town. The company has a loyal customer base, with numerous reviewers reporting having used their services for several years. Many reviews appreciated Urban's low prices, and the company's newspaper ads also promoted competitive rates. Overall, as indicated by the enthusiastic reviews, Urban's emphasis on focusing on the customer's needs has paid off.
Frequently asked questions
6 questions
What do Urban Insurance Agency clients say about their customer service?
Clients frequently praise the friendly and helpful service provided by the team, highlighting specific agents like Lucy and Sharon for their professionalism and support. Many reviewers appreciate the personal attention and responsiveness they receive.
Does Urban Insurance Agency offer full coverage auto insurance, and how do customers feel about it?
Yes, they provide full coverage auto insurance, which clients find affordable and effective. Reviewers often mention their satisfaction with the coverage options and the assistance they receive in selecting the right policy.
Can I get renters insurance through Urban Insurance Agency, and what do customers say about their offerings?
Yes, they offer renters insurance. Customers appreciate the variety of options available and the team's willingness to find the best deals, often noting the helpfulness of the staff during the process.
How does Urban Insurance Agency handle claims, and what feedback do clients provide?
Clients report prompt action when handling claims, with many stating that the agency took care of them efficiently, even in challenging situations. This reliability is a common theme in positive reviews.
What types of business insurance does Urban Insurance Agency provide?
They offer commercial auto insurance, general liability insurance, and workers' compensation insurance, catering to various business needs. This comprehensive approach is appreciated by business clients.