Our Mission
Chicago Auto Capital was established with the customer in mind. We aim to provide the experience and service you deserve when considering selling or buying a vehicle. Conveniently located just off I-90 on IL Route 25 in the Northwest Suburbs, we house an extensive variety of cars to suit your needs. Step onto the lot, and you'll find cars, trucks, SUVs, or sedans from many makes and models in our used car selection. All models are well-priced, so there's something for everyone.
Customer-Centric Approach
On our website, the customer comes first. Easily navigate the site to get insights on our current inventory. Also, we have an easy-to-use credit application and extended warranty program to make your car shopping experience enjoyable. If you decide to sell your car, you can reach out to our trained staff for a fast, easy, and fair process, without obligation, cost, or pressure. Located in the Chicago area, we serve customers in the neighborhood and across the country. That's what Chicago Auto Capital is all about.
Reviews Summary
The reviews for Chicago Auto Capital argue that the dealership is generally satisfactory. Several buyers state that they had a good time - the team there communicated clearly, acted professionally, and made the purchasing process hassle-free. Most specific say that customer service was especially strong, with the sales staff going above and beyond expected service levels. One reviewer, for example, stated that they could contact the staff after hours for some help, and even when to their surprise, there was a swift answer that solved their problem. There are happy reviewers who found their desired car at the dealership after tirelessly searching. Many automobiles have been discovered to be in excellent condition, and the communication between the reviewers and the site to discuss postage and payments are believed to be transparent by many. A few reviews mention great pricing, with some buyers saying they would buy another automobile from the dealership. In general, the positive reviews recommend Chicago Auto Capital.
Frequently asked questions
7 questions
What do Chicago Auto Capital clients say about their experience with the team?
Clients frequently praise the friendly and helpful staff, highlighting their efficient service and clear communication. Many reviewers mention the non-pushy environment and the smooth purchasing process, making it a top choice for car buyers in Elgin.
Does Chicago Auto Capital offer pre-purchase inspections for used cars?
Yes, they provide pre-purchase inspections as part of their vehicle inspection services. This ensures that customers can make informed decisions when buying a used car.
How does Chicago Auto Capital assist with financing options?
They offer loan application assistance, lease financing, and credit check services to help customers secure financing options that suit their needs.
Can I schedule a test drive at Chicago Auto Capital?
Yes, you can schedule test drives, including private and extended test drives, allowing you to experience the vehicle before making a purchase.
What are the operating hours for Chicago Auto Capital?
Their hours are as follows: Monday: 11:00 AM - 7:00 PM, Tuesday: 11:00 AM - 7:00 PM, Wednesday: 11:00 AM - 7:00 PM, Thursday: 11:00 AM - 7:00 PM, Friday: 11:00 AM - 7:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: Closed.
What kind of customer support does Chicago Auto Capital provide after purchase?
They offer post-purchase assistance to ensure customers are satisfied with their vehicles and can address any questions or concerns that arise after the sale.