Helpful staffGreat customer serviceFair pricingThorough explanationsGreat dealsKnowledgeable staffQuick approvalAssistance with insurancePatience with customersPositive experience
About this business
RightWay of Joliet is proud to assist hundreds of Crest Hills, Orland Park, and Naperville residents in obtaining the car they desire no matter their credit. We want to extend a warm welcome and invite you to join our happy customer family. Whether you have good, less than perfect, or no credit, you can purchase a car. Some dealerships may refuse to help you, but our auto credit experts will not. Optional low down payments make cars affordable for all, regardless of credit or financial situation. Our A+ rating from the Better Business Bureau speaks volumes. We believe that knowing why over 50,000 consumers have bought their vehicles from RightWay is crucial.
Reviews Summary
The feedback all revolves around the exemplary service customers receive when interacting with Rick, with the majority of reviewers referring to him as remarkable and praiseworthy. He is praised for being considerate and willing to go the extra mile to ensure customers considering their credit and their preferences are satisfied. His tenacity and dedication to establishing a stable financial foundation for individuals despite their credit highs often stand out. Both Rick and his colleagues are described as caring and dedicated staff members who finally make their customers feel cherished. The entire team is highly praised for the exceptional service they offer customers from the moment they step through the car dealership doors, making clients feel welcome and listened to. Many customers are served entirely and have all their questions answered by dealership staff, just as other clients agree that the service they receive is unmatched. The entire staff is amicable, attentive, and excellent at problem-solving, as an illustration of one customer's exceptional satisfaction rating suggestions from Rightway Auto Sales is an inexhaustible resource. The atmosphere at the car dealership is relaxed, and no customers feel pressured to make quick decisions or purchases. Customers are grateful for having sufficient time to decide and for the friendly words the dealer gives them, recognizing that the car buying experience can be stressful. Clients thank Rightway Auto Sales and the team for their exceptional service, making the buying process stress-free and the great job they do getting them the best price for their budget. The feedback's primary theme is customer service, the reviews show that Rightway Auto Sales stands out from all other markets because customers will be happy with the service they get from Rick and his staff. Customers also mentioned that, when compared to competitors, the prices are excellent, and the cars in stock are of high quality.
Frequently asked questions
7 questions
Does RightWay Auto Sales offer financing options for used cars, and what do customers say about their experience?
Yes, they provide financing options for used cars regardless of credit history. Customers appreciate the team's dedication to helping them secure financing, often mentioning how staff like Rick go above and beyond to assist in this process.
What services does RightWay Auto Sales provide for car maintenance?
They offer a range of car maintenance services, including oil changes, inspections, and alignments. This ensures that customers can keep their vehicles in good condition after purchase.
What are the hours of operation for RightWay Auto Sales?
Their hours are as follows: Monday: 9:00 AM - 7:00 PM, Tuesday: 9:00 AM - 7:00 PM, Wednesday: 9:00 AM - 7:00 PM, Thursday: 9:00 AM - 7:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 10:00 AM - 3:00 PM, Sunday: Closed.
Can I get a credit improvement consultation at RightWay Auto Sales?
Yes, they offer credit improvement consultations to assist customers in enhancing their credit scores, which is a service appreciated by many clients seeking to improve their financial standing.
What do clients say about their overall experience at RightWay Auto Sales?
Clients frequently highlight the exceptional customer service, particularly praising staff members like Rick and Kevin for their helpfulness, patience, and commitment to finding the right vehicle for each customer.
What types of used cars can I find at RightWay Auto Sales?
They offer a variety of used cars, ensuring that customers can find a vehicle that fits their needs and budget. Their inventory is designed to accommodate a wide range of preferences.