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Lightning-fast auto diagnostics and repair services would have been impossible without the expertise and training the Phillips brothers acquired. Doug and Duane Phillips, proud of Freeport, Illinois, made a pact in 1972 to give the community a reputable and dependable automotive repair service. They graduated from Freeport High School in 1972 and 1974, respectively. They were employed by Park Motor Imports, the local Volkswagen dealer, and transferred to Rockford, Illinois. They meticulously serviced Volkswagen cars while working at Park Motor Imports full-time. The Phillips brothers completed the three-year Volkswagen Apprenticeship Program in 1975, learning everything about Volkswagen vehicles from the ground up. They soon learned how to service a variety of American, German, Swedish, and Asian car brands. For example, they were factory-trained technicians for Mercedes/Porsche/Audi/Jaguar at AutoWerks of Rockford by the end of the decade. Due to their dedication to the craft, the Phillips brothers became the industry's first technician to be accredited with ASE-certification of Automotive Service Excellence when it was founded.
 
Customers have expressed their satisfaction with Phillips Automotive service. This is because the shop is known for being trustworthy and providing excellent service to import cars. Many customers submitted their reviews, with most of them praising the company for its competitive prices and fair, honest work. In different reviews, it is clear the company has won over a lot of customers who trust it to take care of their cars. One reviewer considered the repair shop a miracle when he was helped with his car without an appointment. The happy group noted the shop's great customer service, honest mechanics and ability to diagnose the problem and fix it. Customers write that they are satisfied and feel confident in taking all of their car repairs and service to Phillips automotive.
 
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