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Review Keywords Analysis

  1. US
  2. IN
  3. Indianapolis
BHB Investments, LLC
BHB Investments, LLC
BHB Investments, LLC

BHB Investments, LLC

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971 Haugh St, Indianapolis, IN 46222, USA Get Directions
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ABOUT   Services Excellence Summary

BHB Investments, LLC., a full-service property and real estate management company in downtown Indianapolis. Our goal is to enrich the lives of our neighborhoods. Firefighters established us in 1993.

 

SUMMARY   Reviews Summary

Has a majority of positive reviews because of the excellent customer service and satisfactory property management services offered by BHB. Many comments specifically praised the BHB staff, primarily Lauren, Kayla, and Cat, for their friendliness, professionalism, and knowledge. Responders stated that the staff addressed concerns promptly and that they felt supported and satisfied during their tenures, suggesting that BHB offers abundant guidance and an excellent support system. The residency issue was solved earlier. They also showed positive reccommendation rates. This total is a reflection of the organizations commitment to the common good. However, one respondent claimed otherwise. At the same time, the results were beneficial.

 

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Urban left a 1 star review
★☆☆☆☆
On TrustAnalytica
Mar 31
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Reputation Change over time
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Pros & Cons

PROS
very helpful (10)
recommend (7)
highly recommend ... (6)
very professiona ... (4)
helped me (4)
great company (2)
great service (2)
good service (2)
professional and ... (2)
quick response (1)
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Cons
terrible (2)
0 stars (2)
unprofessional (2)
rude (1)
poor communicati ... (1)
no communication ... (1)
unorganized (1)
would not recomm ... (1)
not recommend (1)
horrible (1)
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BHB Investments, LLC Reviews: 103. Average Rating: 3.9

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% summary
Excellent
33%
Good
0%
Average
0%
Poor
0%
Bad
67%

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Renter here. Don't do it. Whatever you think about doing with this company, don't. This company is a prime example of the predatory rental issues the housing market is now facing since the Foreclosure of so many homes during covid. Slap some paint light blue or light gray paint on it, take some pictures, promise repairs without follow-through once you have a tenant you assume doesn't know proper Home Maintenance because they're on the lower socioeconomic side of things. Well you know what happens when you assume, at least Larry found out with me. No I'm not the one. You shouldn't be either, so do 180 and keep walking or searching or Googling. Just run.
l
loren
My experience with BHB was extremely pleasant no problems with staff, every issue i had in my place was addressed immediately. BHB rental properties is the place to be. Loren
Agree with some of the other recent reviews. Would give 0 stars if possible. From a property management standpoint, the entire staff is unfortunately incredibly incompetent and unprofessional. I could go on and on about all the issues I had working with them and the lack of response or resolution I ever received, but to sum it up, save yourself the headache (and money) and take your business elsewhere. Awful experience.
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Urban left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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