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Review Keywords Analysis

  1. US
  2. IN
  3. Indianapolis
Holland

Holland

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Open 8:00 AM-5:00 PM now
2530 S Tibbs Ave, Indianapolis, IN 46241, USA Get Directions
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3.9

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ABOUT   Services Excellence Summary

Holland, originally founded to cover the Central United States, has extended its reach to the Southeast and Midwest and provides reliable, on-time service.  Current efforts to combat terrorism are changing the way cross-border transportation is conducted. We work closely with federal agencies to establish programs like C-TPAT and FAST.  As people and as businesses, our guiding principles govern our actions. We strive for the ultimate customer shipping experience, and it shows. Our company has received multiple awards for service quality. Inclement weather can interrupt a shipment's route, delay delivery, and reduce transit times. Subscribe to Holland Service Alert to receive updates on shipment status and unexpected delays. Professional truckers provide a top-rate Next Day Shipping service. But those very same drivers frequently compete as part of their job-related experience. Please let us know more about the Truck Driving Championships.

 

SUMMARY   Reviews Summary

The general feedback from the reviews is that the Holland terminal offers a streamlined process for trucking duties and presents a friendly atmosphere. The highlight appears to be the worker's approachability and excellent service, customers who mentioned that it's a faster, efficient transit station, many shared that they were quickly in and out. The facility has made it easier for new recruits to kick start their trucking careers as most find the training environment to be easy to gel in, and the instructor's professionalism and know-how were not disappointing. Customers have also stated that the terminal or station is a hard-working place and a good employer, but parking can be challenging to find, especially at night. That being said, there is a welcoming culture inside the Amsterdam terminal, and it shows because the employees are always smiling. Whether you are there to be serviced or to leave goods or even have a break as a transit driver, you will always find a worker or coworker who' ll make you smile or laugh. Many drivers reported being happy and satisfied with the employer and demands and the benefits they give. The only recurring frustration reported was the terminal scheduling, so one has to wait for more than expected to be serviced.

 

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Reputation Change over time

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Pros & Cons

PROS
great place (3)
nice place (2)
very friendly (1)
friendly staff (1)
great customer s ... (1)
friendly atmosph ... (1)
very helpful (1)
friendly service ... (1)
Cons
rude (3)
disrespectful (1)
horrible (1)
delayed (1)
poor customer se ... (1)
Holland Reviews: 100. Average Rating: 3.9
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