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IndyVet Emergency & Specialty Hospital

Name: IndyVet Emergency & Specialty Hospital
Address: Indianapolis, US
Telephone: +13177824484
Rating: 4.2095

105 reviews

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+13177824484

Open 00:00-23:59 now

5425 Victory Dr, Indianapolis, IN 46203, USA Get Directions

emergency veterinarian Best Emergency Veterinarian in United States Best Emergency Veterinarian in Indiana

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ABOUT Services Excellence Summary

IndyVet Emergency & Specialty Hospital: IndyVet is a renowned 24-hour veterinary Hospital that specially focuses on Critical Care, Emergency, Internal Medicine, and Ophthalmology, and with a team of experienced professionals and the latest technology, they are equipped to handle every possible medical and surgical emergency. IndyVet Emergency & Specialty Hospital building is 30,000 square feet, and they work with several referring veterinarians all over the vast metropolitan region of Indianapolis. IndyVet treats only emergency cases or those referred by a veterinarian. Routine wellness checkups are not provided by our hospital.

SUMMARY Reviews Summary

IndyVet has a reputation for being kind, compassionate, and knowledgeable. Positive praise often accompanies customer feedback. The facility and staff strike the right balance between professionalism and customer comfort. Each pet is their priority, and pet owners appreciate it so much. Many reviewers are repeat clients who trust the clinic to handle their emergencies. They often felt relief because of the kind and knowledgeable staff. One client took two dogs for treatment but, unfortunately, one passed away. Their reviews praised how caring, love, and professional the staff was. This shows how every pet owner feels the clinic is the best place for their pet to go in an emergency because of the high-quality service. Promptness of service is a highlight, with reviewers noting that they were always attended to quickly. Those whose pets have been treated at the clinic are grateful to the staff who saw them through a difficult time. The clinic has a friendly and professional vibe and is clear and transparent about their fees and procedure. Many reviewers have recommended IndyVet, with some touting it as their first choice in emergency pet care. With space and explanations, the clinic is able to address many concerns that pet owners have. The reviews above reflect a service and team equipped to handle any pet emergency with the highest standard of care, making IndyVet the best choice for pet emergencies.

Liz left a 1 star review

★☆☆☆☆

On TrustAnalytica

Dec 30

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Reputation Change over time

Pros & Cons

PROS

recommend (12)

highly recommend ... (7)

very kind (4)

helped me (3)

very friendly (3)

very comfortable ... (2)

excellent care (2)

friendly staff (2)

wonderful experi ... (2)

staff was friend ... (2)

Cons

horrible (3)

go somewhere els ... (2)

not helpful (2)

upset (1)

not worth (1)

delayed (1)

horrible place (1)

worst experience ... (1)

lack of communic ... (1)

rude (1)

IndyVet Emergency & Specialty Hospital Reviews: 105. Average Rating: 4.2

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Reviews (1) Google Reviews (104)

Liz

on Trustanalytica

Fix negative reputation Fix negative reputation

Do not bring your pet here under any circumstances. They will rack up a bill performing test after test with no answers whatsoever. I brought my cat here and waited 7 hours for results of a blood test and X-ray. They stated bloodwork was fine but X-ray showed his intestines were bunched up so they needed to send X-ray’s off to a specialist to read which would be another 300.00 because there might be something blocking his intestines. Then they said he would probably need surgery to remove what’s in his intestines which would cost another 4-6k dollars. I did not send X-ray off for another 300.00 and brought my car home. I got a second opinion about 8 hours later at another emergency hospital. That hospital looked at the blood results from indy vet and his glucose levels were high. They tested his blood sugar and his urine. His blood sugar levels were high and it’s looking as if he’s diabetic. The X-rays were a waste of money. The lab work showed data that was completely ignored by indy vet. They should not be in business! They do not care about your pet. They will leave you in a room without your pet for hours and provide no updates. They will have you pay and still not bring your pet back to you for another hour to hour and a half. Do not go here!