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Review Keywords Analysis

  1. US
  2. IN
  3. Indianapolis
Kate Spade
Kate Spade
Kate Spade

Kate Spade

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8701 Keystone Crossing Space #27A, Indianapolis, IN 46240, USA Get Directions
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ABOUT   Services Excellence Summary

In 1993, we introduced our brand with six fundamental handbags and stood for optimistic femininity. Kate Spade is now a global lifestyle and accessories firm known for handbags but also for clothing. Footwear, jewellery, tech accessories, and home décor are only a few of the items we offer every day. The brand values small details and believes that sanity and sophistication look and feel good. Modern, pastel colours help you express your individuality and are an integral part of our aesthetic. The company's style philosophy is based on these core concepts, and it cherishes joy.

 

SUMMARY   Reviews Summary

Overall, customers have a highly positive perspective of Kate Spade's Fashion Mall at Keystone customer service. Notably, many users praise the employees' pleasant and professional demeanors, quick response to their issues, and exceptional solution-oriented attitude. Reviewers particularly love Amy and Amanda, citing several occasions the two displayed insight, patience, and kindness in fixing customer problems. In the same breath, Kate Spade's quality and good sales are mentioned. You're excellent for handbags, shoes, and jewelry, and that customer service here is exceptional and makes shopping there a great experience. The store provides a variety of high-quality products and has a lot to offer and your rules are excellent, both in terms of the quality of the provided suggestions and the products. Finally, another customer says that he bought a rose gold watch. When it was delivered, he decided that he wanted a gold gold watch. When he contacted Kate Spade's, Amanda told Amanda to ship the other watch to them and they would send a new one after 2 days. This shows that their customer service is credible.

 

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Reputation Change over time

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Pros & Cons

PROS
extremely helpfu ... (2)
very friendly (2)
customer service ... (1)
great prices (1)
helpful and prof ... (1)
friendly and pro ... (1)
great place (1)
great service (1)
great customer s ... (1)
great quality (1)
Cons
too small (1)
not impressed (1)
lack of customer ... (1)
worst experience ... (1)
Kate Spade Reviews: 25. Average Rating: 4.1
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