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  1. US
  2. IN
  3. Indianapolis
O'Reilly Auto Parts

O'Reilly Auto Parts

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Open 7:30 AM-10:00 PM now
2606 Lafayette Rd, Indianapolis, IN 46222, USA Get Directions
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ABOUT   Services Excellence Summary

O'Reilly Auto Parts #1467 Indianapolis in 2606 Lafayette Road. The store is located in the southeast of Marathon Gas Station at Tibbs Avenue & Lafayette Road. Our Parts Professionals will help you find the right parts and tools you need. We provide Store Services like free battery testing, bulb and wiper installation, fluid recycling, and check engine light testing. There are also many O'Reilly locations that can resurface your brake rotors or drums. Are you looking for a specific tool? You may benefit from our tool rental program for a free (refundable deposit required). If you have questions, visit the O'Reilly store and talk to one of the Parts Professionals. O'Reilly Store #1467 can't find the part you need for your car? We have access to over 5,000 O'Reilly Auto Parts locations across America to assist you. O'Reilly Auto Parts in your local area aims to assist you in getting the job done right the first time and saving money. You can save even more money on your parts and tools by searching through our coupon & promotion, rebates, and loyalty rewards.

 

SUMMARY   Reviews Summary

The feedback is mixed. While some compliment the store's customer service, other feel that taking on the role of detective is pointless since the store barely offers an opportunity for re buys. Another subject praises Nick customer service and considers it exceptional. Some support the store's sale and as being a place where one can fulfill his or her needs completely. Personel’s like James and Jack, the customer service and the employees' efforts are always mentioned in the reviews putting the store in good light. One was thankful for the exceptional manager service offered by the manager. This store is generally staffed by kind workers respected by many customers. The two customer service experiences that have stood out for the customers are the detectives service that is pointless and the manager’s exceptional services. All customers appreciated the customer service, good sale occurrences, and meeting customer needs. Most of the customers consulted planned to come back for this same service. The support in the discourse of the service quality.

 

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Reputation Change over time

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Pros & Cons

PROS
great customer s ... (3)
very helpful (2)
friendly workers ... (2)
recommend (1)
service is great ... (1)
service was grea ... (1)
good service (1)
fast service (1)
great service (1)
great staff (1)
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Cons
rude (1)
slow (1)
rude (1)
rude (1)
O'Reilly Auto Parts Reviews: 100. Average Rating: 4.1
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