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  1. US
  2. IN
  3. Indianapolis
west elm

west elm

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Open 10:00 AM-8:00 PM now
8702 Keystone Crossing Suite 160, Indianapolis, IN 46240, USA Get Directions
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3.5

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ABOUT   Services Excellence Summary

At west elm, we take the complexity out of self-expression, providing you with exclusive, affordable, genuine, and socially responsible items. Our findings give meaning, excitement, and soul. Our smart, innovative team shares an unbreakable link with west elm, our customers, and our narratives. We search for new ways to bring that experience to our customers, whether that involves in-store installations, styling advice, ETSY events, artist partnerships, or discovering handcrafted treasures from remote corners of the globe. We greet our goods and make that vision a reality for our customers, yet we know that while the creation is difficult, the self-expression should be simple.

 

SUMMARY   Reviews Summary

Numerous customers commend the furniture's captivating look and reasonably affordable pricing. The employees are helpful and kind in helping clients with their questions about many items. The shop's customer support is excellent, and it helps give customers as much information as possible. However, finding unique items is costly but easier at the furniture store. Imagination is welcome for accessories as Store recommendations due to the wide range of items available. This online store offers unique products at a reasonable price. It is a helpful resource for everything that a house would need right now yet costly.

 

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Reputation Change over time

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Pros & Cons

PROS
recommend (1)
very helpful (1)
highly recommend ... (1)
great customer s ... (1)
extremely nice (1)
helpful staff (1)
great prices (1)
good choice (1)
great place (1)
Cons
worst experience ... (3)
rude (2)
delayed (2)
disappointed (2)
expensive (1)
worst experience ... (1)
not great (1)
stay away (1)
very disappointe ... (1)
terrible service ... (1)
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west elm Reviews: 70. Average Rating: 3.5
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