Great customer serviceFriendly staffHelpful staffFair pricingSmooth transactionGood carsUnderstanding staffWilling to work with paymentsPositive environment
About this business
We are your top choice for high-quality used cars and financing in KS & MO. We provide a straightforward, no-hassle buying process to help you secure the car you're looking for. Our family auto sale business has been in operation since 1988 because we prioritize people over profits. We work with a variety of financial institutions to get the right financing for our customers. Our bilingual staff speaks both Spanish and English. You can communicate with them to find the perfect vehicle and monthly payment for you.
Reviews Summary
Customer reviews demonstrate consistent satisfaction with the customer service and car-buying experience at Complete Auto Sales. Several customers express their enthusiasm for the sales associates, particularly Yolanda, who is described as professional and dedicated. Many customers appreciate how the company values their time. Moreover, more than one client stated the purchasing process was straightforward, with customer service that is always accessible. Friendly and professional staff are commonly cited in the reviews, and customers describe a welcoming atmosphere. This prioritization of customer service engenders loyalty; many clients report they would return to Complete Auto Sales for future purchases. Exceptional experiences are commonplace at this company, both in the meticulous customer service that satisfies buyers and in the purchases themselves, which make long-held dreams a reality.
Final reviews give Complete Auto Sales high marks for customer service. One commenter expressed excitement about his “dream car” and another for how fast and easy the purchase was. These elements contribute to Complete Auto Sales’ reputation as a car dealership that provides not just a place where you buy a car, but an expert in customer service that takes the stress out of buying a car. Further, other reviews underscore this by highlighting the “great” customer service, and positive attitudes of the staff. Many customers say they plan to return to buy a car and appreciated the customer service. Buying a car sometimes feels like war, but buyers’ comments show that at Complete Auto Sales, the process is not only easy, but stress-free.
Frequently asked questions
7 questions
What do Complete Auto Sales clients say about the staff and service?
Clients frequently praise the friendly and helpful staff, particularly noting individuals like Arcelia, Estefany, and Yolanda for their exceptional assistance. Reviewers highlight the team's willingness to work with customers on payments and their positive attitudes, creating a welcoming environment.
Does Complete Auto Sales offer financing options for used cars?
Yes, they provide various financing options tailored to clients' needs. The team has a strong reputation for helping customers build credit through responsible payment plans, as noted by multiple reviewers.
What are the hours of operation for Complete Auto Sales?
Their hours are as follows: Monday: 8:00 AM - 6:30 PM, Tuesday: 8:00 AM - 6:30 PM, Wednesday: 8:00 AM - 6:30 PM, Thursday: 8:00 AM - 6:30 PM, Friday: 8:00 AM - 6:30 PM, Saturday: 9:00 AM - 5:00 PM, Sunday: Closed.
Can I get auto insurance services at Complete Auto Sales?
Yes, they offer auto insurance services along with home insurance and coverage consultations. Reviewers appreciate the knowledgeable agents who assist with finding the best coverage options.
How does Complete Auto Sales support customers needing payment assistance?
The team is known for being understanding and accommodating, often working with clients on payment plans during tough times. This support is frequently mentioned in reviews, emphasizing their commitment to customer care.
What types of vehicles can I purchase at Complete Auto Sales?
They specialize in selling quality used cars, ensuring a wide selection for customers. Alongside vehicle sales, they also provide credit building programs to facilitate purchases.
Complete autos came through for me!I had a deer collision in my 2009 chevy malibu and it damaged the right front panel and front clip,at first I had no idea the vehicle was covered through them,once I made the call,they sent me out a claim slip and picked me vehicle up,it tool close to a month or rite at a month but my car came back in mint condition,just like the day I purchase it in October of 2022!I am very very greatful to do business with complete autos,they truly do care for they customers ❤️